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Vivid 3 Problem

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habib sheikhottayefeh

Vivid 3 Problem

September 27, 2011 07:03

Dear Colleagues,
Our Vivid 3 is Version 2.1D, 2002.
In the "Configuration" menu/"Technical support" menu I set "front board = no board" and also "Mux board = no board" for a test.
The machine did not boot. Now, how can i do to solve the problem.
Thank you for your hints.

Regards, Habib

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Saeed Hashemi

Re: Vivid 3 Problem

September 28, 2011 05:42

Do you have service dongle?
Do you have any connection with Azish company?

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habib sheikhottayefeh

Re: Vivid 3 Problem

September 29, 2011 08:39

Thanks Saeed,
We have not T-dongle and also we have not connection with that company.
If you have any advice please send for us.
Thank you.

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Saeed Hashemi

Re: Vivid 3 Problem

September 29, 2011 11:51

Habib,
If you do not have the Dongle, unfortunately that is a huge issue for you.
Best thing is to reload the System and Application SW again.
Other than this there is no way to help you from this distance.
Thanks,
Saeed Hashemi
info@nassUltrasound.com

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