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Fastrack and CMB Announce Strategic Alliance - Integrates IVR Solution

Press releases may be edited for formatting or style | February 28, 2012
INDIANAPOLIS and NEW YORK - Fastrack and CMB Solutions today announced that they have entered into a strategic alliance to develop and deliver solutions that assist HME's increase patient contact and management directly through the Fastrack HME Enterprise software and CMB's IVR solution. Through this alliance, Fastrack and CMB will drive innovations that allow Fastrack customers to deploy patient contact solutions that can provide replenishment and compliance quickly and easily through their existing Fastrack System.

As the industry transitions to an era where patient management is paramount, patient contact applications powered by CMB give HME's the ability to generate additional revenues through replenishment campaigns and enhance their compliance. Providing these patient contact applications directly through the Fastrack HME software will save HME's time and money.

Delivering Contact Solutions fully integrated with the Billing/Management Software

According to Spencer Kay, President of Fastrack, "By combining Fastrack's leadership in billing, operations and patient management with CMB's leadership in patient contact, compliance and replenishment we are delivering solutions that help HME's easily and cost effectively deploy contact solutions to their entire patient population. The goal is simple, make patient contact easier for the DME!"

* As the first result of the strategic alliance agreement, Fastrack and CMB will deliver a new release of their respective systems optimized and integrated for the DME. The initial focus will be on delivery of CPAP and Respiratory contact systems. The companies will also continue to enhance and build upon their technologies to help accelerate deployment of additional patient management solutions.

* Fastrack and CMB will collaborate to deliver an optimized user experience for HME and their staff to minimize work flow and increase ROI, billing, compliance and replenishment

* Fastrack and CMB will set the industry's highest standard for billing, patient management and contact. Building on this success, the companies will continue to extend the collaboration to drive further design optimization and enhancements targeting additional types of patients.

"The seamless integration between the two companies will provide a fully automated solution to increase patient contact leading to increased patient satisfaction and additional revenue" stated Kay.

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