Phil visits Genesis
December 05, 2012
Randy Walker of Genesis Medical
I was in close proximity to Genesis Medical Imaging while meeting with a journalist in Chicago yesterday. Since they are an advertiser, I thought it would be good idea to stop in and say hello.
Robert Dakessian, president of Genesis, wasn't in the office, but I did meet with Randy Walker. It turns out that Genesis just completed expanding their cold-head repair facility and they invited me to take a look at it (you can see the photo of Randy here next to one of their test units). They said that they have made a big investment in this side of their business because their cold head repair business has grown over the last two years. They also told me that although it was possible to repair some of the 10K cold-heads in the field, it's impossible to change components on a 4K cold head, and it's almost always a setback for repairs.
During the visit, I felt like I was in a science-fiction move because of the build-out: They had mounted all different types of cold-head compressors on the wall so that only the control was showing and so that the noise was in a separate room. They also had a device for doing vacuum testing on the cold-heads.
It's clear that Genesis has made a commitment to this because they want to service their own fleet of equipment. I know Genesis is not our only advertiser in this field, and I hope to visit some of the our other advertisers that repair cold-heads in the near future.
Robert Dakessian, president of Genesis, wasn't in the office, but I did meet with Randy Walker. It turns out that Genesis just completed expanding their cold-head repair facility and they invited me to take a look at it (you can see the photo of Randy here next to one of their test units). They said that they have made a big investment in this side of their business because their cold head repair business has grown over the last two years. They also told me that although it was possible to repair some of the 10K cold-heads in the field, it's impossible to change components on a 4K cold head, and it's almost always a setback for repairs.
During the visit, I felt like I was in a science-fiction move because of the build-out: They had mounted all different types of cold-head compressors on the wall so that only the control was showing and so that the noise was in a separate room. They also had a device for doing vacuum testing on the cold-heads.
It's clear that Genesis has made a commitment to this because they want to service their own fleet of equipment. I know Genesis is not our only advertiser in this field, and I hope to visit some of the our other advertisers that repair cold-heads in the near future.
View all The Jacobus Report Blog Posts
About Phil Jacobus
Phil Jacobus has been involved in health care since 1977, when he visited China to sell equipment. He has done business in 35 countries and still travels extensively. Phil is active in charity, helps rural clinics and always tries to help DOTmed users when he can.
Phil is a member of AHRA, HFMA, AAMI and the Cryogenic Society of America. He has contributed to a number of magazines and journals and has addressed trade groups.
Phil's proudest achievement is that he has been happily married to his wife Barbara since 1989, who helped him found DOTmed in 1998.
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