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DOTmed Gold Parts Vendor Profile For Parts Consulting Group

DOTmed Rating: starstarstarstarstar
(22 Votes)
Years in business: 11
Percentage of revenue that parts account for: 90%
Restocking Fee: 30%
Warehouse Size in Sq. Ft: 20,000
Number of Parts Stocked: 25,000
Company Statement:
Parts Consulting Group is quickly becoming the #1 source for your diagnostic imaging needs. We are an independently owned and operated replacement parts company. We stock used tested and new replacement parts for all major OEM’s. Don’t compromise quality and reliability! Let us be your imaging need provider!

Standard warranty terms?:
Warrants its product against any defects or malfunction for 60 days unless otherwise specified at the time of the sale
Standard return policy?:
We allow restocking of parts up to 15 days from the original date of shipment. All restocks require a valid RMA number to be requested within 10 days of the original ship date.
Un-opened....25% restocking fee
Opened....30% restocking fee
After 15 days...No credit, part processed as an exchange
Standard acceptance policy?:
All DOA parts require an RMA within 5 days of original shipment for full credit.

Employees:

(principal) Lisa Pope
  Rick Bricker
  Steve Sutch


Specialties

1 Diagnostic Imaging

Testimonials

I have had the pleasure working with Parts Consulting Group in the past and have enjoyed my experience with their knowledgeable staff. PCG has efficient and quick response time, specifically their representative Lisa Pope. Lisa is both passionate and calculated. Offering both courteous customer service and honesty. I have enjoyed working with her and PCG through the entire sales process and hope to continue!

Dan M-Account Manager
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