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Over 500 Total Lots Up For Auction at One Location - NJ 06/15
DOTmed Gold Parts Vendor Profile For TECHNICAL PROSPECTS
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Company Statement: Technical Prospects specializes in Siemens Medical Imaging Parts, Training and Support. We are ISO 9001:2015 Certified for the disassembly, repair, refurbishment, quality assurance, technical support and technical training of medical imaging products. Our Company is highly focused on customer satisfaction, quality parts and expert training. All parts are field tested before removal of the system and most parts are processed through several Technical Prospects' documented quality checks to assure the products meet specifications. Since the business began 20 years ago; history, documentation and a focus on process improvement has been key to our success. We offer a 90 day warranty, 24x7x365 Customer Service and Support for most parts. We offer Online training courses and combination classroom & lab-based courses for a world class experience. We were founded by the backing of a 35yr veteran of the medical imaging field. We have a staff of engineering expertise with over 100 years combined service. Please call 877-604-6583 for additional information.
Standard warranty terms?:Parts supplied by Technical Prospects are pre-owned, field tested parts and in excellent working condition. Parts supplied are warranted for 90 days from the date of purchase, with some exceptions. Glassware or X-ray Tubes are excluded from this warranty as they are handled on a per sale basis and include product-specific warranties that match the OEM.
Standard return policy?:Unused, unopened parts (purchased but not used, disturbed, tampered) are subject to a 15% restocking fee. With proper authorization the item may be returned within 10 days from the date of shipment. The part must be returned in the original packaging. Disturbed, tampered parts are subject to a 100% restocking fee and are considered DOA. A return authorization number must be obtained before the return of the part.
Standard acceptance policy?:Open parts are not accepted for return unless a return authorization number is obtained before the return of the part. A 30% restocking fee will be applied upon inspection of the part. In the unlikely event of a part failure (DOA), we must be notified immediately and the part may be returned with a proper RMA number within 10 days for replacement. If a replacement is not available, credit will be issued to your account. The returned part will be tested and if it meets specifications you will be billed a restock fee. The defective part must be returned within the time frame as stated or a forfeiture of the above offered warranty will be null and void.
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Employees:
| (principal) | ROBERT W PROBST |
| (principal) | John Vandersteen |
Specialties
| 1 | Siemens Imaging Parts |
| 2 | Siemens CT Parts |
| 3 | Siemens X-Ray Parts |
| 4 | Siemens Collimators, X-Ray Tubes, Control Consoles |
| 5 | Phillips MX 8000 CT Parts |
| 6 | Siemens OEM CT Brushes |
| 7 | Offering Siemens medical imaging equipment training & parts for your Siemens CT, X-Ray, Mammography, Fluoroscopy, and R&F/Specials equipment. We also support Philips MX8000 and IDT series & Brilliance CTs |
| 8 | ISO 9001:2015 CERTIFIED |
Testimonials
The buying experience at Technical Prospects far exceeded my expectations. |
You Rock! |
âTechnical Prospects training program compares to all major OEM training programs, if not better.â |
Humanitarian of the Year and Biomedical Engineer, Roy Morris, was a Technical Prospectsâ training student. |
Ian attended a Siemens Sensation class at Technical Prospects and had this to say: âTechnical Prospects helps his professional career by having a âlarge availability of parts and support for Siemens Equipment. They have top notch training with excellent hands-on labs. And, Appleton, WI was way more fun than I expectedâ. |
