Wendy Summers - Radparts

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Radparts

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Radparts

Wendy Summers, Office Manager
DOTmed user since December 2011

602 Gordon Drive
Exton, PA 19341 USA
Phone: +1 (517) 339-6784
http://www.radparts.com
Wendy Summers, Office Manager
Phone:+1 (517) 339-6784
Tony Richardson, VP Sales and Marketing
Phone:+1 (410) 371-4777

Latest Listings & Products From Radparts

About Us

 

Acceletronics is dedicated to delivering the best equipment performance and service reliability from Linear Accelerators and CT Scanners across all major brands and models. We provide a premium customer experience across the USA in timely field maintenance, with our team of highly qualified oncology equipment service specialists.  We offer turnkey refurbished Linear Accelerators and CT Simulators on time, warranteed and within budget.  Our sister company, Radparts.com, is the largest independent multi-brand distributor of Linac Parts providing around the clock service, worldwide.

These benefits come with one major competitive advantage no other service provider can match. Value that resonates with YOUR business plans and priorities! Medical and Industrial Linear Accelerators, Digital Imaging and CT Simulators, Human and Veterinary Radiation Oncology - all from an organization continuously improving and developing processes which are independently audited to internationally recognized ISO9001:2008 quality standards.  

Equipment Categories

Equipment

CT Scanner
CT SIM
IMRT
Linear Accelerator
Multileaf Collimator
Radiation Accessories
Simulator

Services

Crating
Export Packing, Crating
Installation
Parts, New, Used and Rebuilt
Pre-Owned Equip Remarketer
Repair, Maintenance, Service
Rigging

Major Seattle Region Radiation Oncology Group choose Acceletronics to supply yet another IGRT Linear Accelerator. 

"Several years ago, we at Tacoma Radiation chose Acceletronics as the supplier and installer of a pre-owned Varian Linear Accelerator to provide us with the technology we needed to treat our patients at a price point that we could afford. Acceletronics did an excellent job installing a reliable machine in a timely manner, and subsequently their field service engineers have provided great service to maintain all of our linear accelerators. Therefore it was no surprise that when we needed another pre-owned linear accelerator with Image Guided Radiation Therapy we asked Acceletronics to help us again. Once again we have been satisfied by the quality of the machine and the thoroughness of Acceletronics work providing us with the equipment we needed. 

We enjoy working with Acceletronics and would heartily recommend anyone wanting excellent quality and value in radiation therapy equipment and field maintenance services to look no further than Acceletronics."

Brett R. Willis, COO 
Tacoma Valley Radiation Oncology Centers

Long time Customer, Unity Point Health 

"We have had a working relationship with Acceletronics for approximately 15 years. We have never second guessed our decision to move away from the manufacturers service provider to our third party vendor Acceletronics. With our systems mandate to be as sustainable as possible, Acceletronics has helped us to meet our cost savings goals. There are many reasons that we have had such a long and successful relationship with Acceletronics, but one of the most important is their willingness to work around our hours of operation that allow us to keep our patients our number one priority. The availability of their service engineers continues to be excellent." 

Mike Kelly, Director of Oncology 
Finley Hospital, Unity Point Health, Dubuque, IA

Illinois Cancer Specialists upgrades Treatment Capabilities with Acceletronics 

When Illinois Cancer Specialists (ICS), a US Oncology affiliate in Niles, Illinois made the decision to upgrade their linear accelerator, they wanted a company with a proven track record for quality at a cost that wouldn't break their budget. They selected their existing service provider Acceletronics. Acceletronics presented a number of available systems and after physical inspections, a newer model Varian linear accelerator was selected. With the system purchased the stage was set. In a matter of a few weeks the past May 2014, Acceletronics removed the old Varian Linear Accelerator from the site, coordinated with the contractors to modify the room to accept the new machine and then installed a later model Varian Linear Accelerator with On Board Imaging (OBI) and Cone Beam CT (CBCT) options, adding significantly more capabilities to ICS's disease fighting arsenal. Acceptance testing on the system was performed at the end of May by Acceletronics and ICS's Medical Physicist, with physics commissioning of the system starting immediately after. 

"The Acceletronics team did a great job installing the new machine and kept our downtime to an absolute minimum, which was a priority" said Dr. Joel M. Schwartz, DO, Medical Director of Radiation Oncology at Illinois Cancer Specialists, "Our new Linear Accelerator looks and performs excellently. I am very pleased with the quality and the value, as well as the continuing service we receive from Acceletronics." 

Dr. Joel M. Schwartz, DO, Medical Director of Radiation Oncology 
Illinois Cancer Specialists, an affiliate of The US Oncology Network 

WMCC comments on Acceletronics Service Response and Maintenance 

“We have been using Acceletronics to service two Varian accelerators, a 2100 and a Trilogy, for the past five years. Service has been done in a timely manner with response to our trouble calls occurring in less than 10 minutes. All service has been carried out with a minimal disruption in patient treatment and preventive maintenance has been carried out after normal treatment hours. The service engineers have been knowledgeable and thorough with very few instances of recurrent problems or incorrectly diagnosed machine problems. We are very pleased with the service we have received from Acceletronics and will continue to use their services.” 

Paul Jursinic, Ph.D., Director of Medical Physics 
West Michigan Cancer Center

Austin Cancer Centers equips their new facility at Lakeway with a Quality IGRT Linear Accelerator from Acceletronics. 

"Austin Cancer Centers opened a new satellite office last year and decided to purchase a quality pre-owned linear accelerator from Acceletronics. The unit was a modern model equipped with Image Guided Therapy capability and Volumetric Arc Therapy. Acceletronics sourced the equipment and de-installed the equipment, arranging for international transportation and reinstallation in our facility. The machine was professionally reinstalled to meet our expected timeline and has operated reliably during a warranty period. Acceletronics engineers have been thorough and knowledgeable in addressing any maintenance required. I would have no hesitation in recommending Acceletronics to any clinic wishing to obtain excellent quality and value." 

Dr. Kevin Khadivi, Director of Physics 
Austin Cancer Centers 

"I have been perfectly happy with Acceletronics. We have had more consistent PMI's than ever before, as well as prompt service when our machine has been down. Our biggest issue with Varian service was getting attention to the small issues, those that did not "down" the machine. Thus far, all issues, big and small, are addressed with Acceletronics." 

M. Huberts, MS, DABR 
McLaren-Greater Lansing 
University of MI Health System

"I am writing to express my sincere appreciation for your responsiveness to NovaMed's needs regarding the recent wave guide issue at New Britain General Hospital. Unfortunately, we were unable to use Acceletronics to complete this repair, but your involvement ultimately helped us discover that the wave guide was not actually defective and NovaMed was able to avoid the extremely costly repair proposed by another vendor. 

While we may not be able to use you at that particular facility, I eagerly look forward to developing our relationship further and utilizing the Acceletronics at the rest of NovaMed's client facilities as the needs arise. Thanks again." 

David J. Reihl, Chief Operating Officer 
NovaMed Corporation

“The service we have received from Acceletronics has been exceptional. From the time I place a service call to dispatch who is very helpful, friendly and very proficient, until our service engineer returns my call, they listen to me and actually hear what I am saying. They are excellent, friendly and professional. Their service Is fantastic and I would recommend Acceletronics to anyone. You have a very friendly, proficient, caring staff. Keep up the Good Work!” 

Andrea 
John R. Marsh Cancer Center 

“Acceletronics has been a great partner for our clinic. They are quick to respond and the quality of their work has been excellent.” 

Andy Moore, Director 
Norval K. Morey Cancer Center

“Our Acceletronics service engineer is very professional and pleasant. Anytime we need him, he always responds quickly. Thanks.” 

Beth 
The Gebhart Center and Ft. Hamilton Hospital

“I have a very high regard for our Acceletronics service engineer, he has serviced our machines for years. I have always been more than pleased with the service and hope to continue for the coming years ahead.” 

Gloria 
Cedars Medical Center

“Our Acceletronics service engineers have always been on the top of their game. Outstanding service & support.” 

Richard 
Nacodoches Medical Center

“With the equipment our service engineer has to work with he does an excellent job! He is patient, attentive and enthusiastic.” 

Dr. Kabre 
Valley Cancer Center

“Our Acceletronics service engineer is outstanding, great customer service every visit. Awesome job!!” 

Scott 
Kosciusko Community Hospital

 

Nothing is more important than your satisfaction with the service you receive from us. 

We believe customer service is being able to:

  • Do the job right the first time, on time
  • Keep promises
  • Measure our success based on performance and customer satisfaction
  • Make the experience worry-free
  • Safe-guard your interests

Our pledge to you is to provide you with high quality service, equipment and installations by delivering outstanding customer service at prices that offer exceptional value. 

We believe the foundation of our customers' needs are:

  • Respect
  • Quality
  • Trust
  • Protection
  • Value
  • Peace of mind

We will ensure that providing outstanding customer service is always at the core of our company's culture and accomplish this at every level of our organization.

Acceletronics offers reconditioned and upgraded Varian Linatron® industrial linear accelerators and custom Linacs for Non-Destructive Testing (NDT) and research applications, along with the repair parts and services needed to keep your Linac operating in peak condition.


Our custom designed Linacs are made to order and can be configured with single or multiple energies 1MeV-25MeV.  Acceletronics offers in-house refurbishment in our shielded testing vault and offers console PLC upgrades and energy modifications for  your Varian Linatrons®, significantly increasing the useful life of your existing equipment. 


Whether you need service on your late model Varian Linatron®, need to refurbish your existing equipment, need a custom Linac or need repair parts or upgrades for your older Linac,  Acceletronics is there when you need us, with an innovative, cost efficient and timely solution.  Come see why many of the Nation's most prominent NDT testing facilities, university labs and government research teams choose Acceletronics to be their NDT and research Linac equipment and service provider.  Please contact us to find out how Acceletronics can deliver the energy you need at a price your budget can afford.

Radparts Gold Parts Vendor Mini Profile

Radparts, a wholly owned subsidiary of Acceletronics, Inc. is the world's largest independent, employee owned distributors of OEM replacement parts for Linear Accelerators, Radiotherapy Simulators and Radiation Oncology equipment.

Standard Warranty Terms:
All new replacement parts sold by RadParts are subject to warranty against defects in materials and workmanship as determined by RadParts for a period of 90 days from the date of installation except certain glassware items which have separate manufacturer warranties based on usage and are provided upon request. All used replacement parts sold by Radparts are warranted for 30 days under the same terms and conditions.

Standard Return Policy:
Within 30 days unless the part is DOA, we must be notified immediately.

Years In Business: 15

Percentage Of Revenue That Parts Account For: 100%

Restocking Fee: 15%

Warehouse Size in Sq. Ft.: 52,000

Number of Parts Stocked: 70,000

Specialties

  1. Radiation Oncology, Radiation Therapy, NDT, Industrial & Research Linac's, Linear Accelerator, Varian/Elekta/Siemens, Magnetrons, Klystrons, Thryratrons, Simulators and CT Service and Parts.

Radparts Gold Parts Vendor Testimonials

“I can’t say enough good about your crew that came in late last week (to de-install and remove our retiring Linear Accelerator). They were very thorough and professional. They came in and did their job and were gone. They caused zero issues. I would highly recommend them to any facility."

Mike Kelly, Director of Oncology
Finley Hospital, Unity Point Health, Dubuque, IA
“I appreciated the folks at RadParts to help problem solve a part need that we needed immediately when we were down. Their team worked quickly and effectively to provide a solution to our situation, with a quality part and fast delivery at an economical price."
Darren C., - Midwest Cancer Center Manager
"We had Acceletronics come in and remove our older (Varian 21iX) Linac recently. I was very happy with their performance and impressed with their professionalism."

Stephen McCourt, Physicist
Durango, CO

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