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MEDSER Medical Parts GmbH & Co. KG

MEDSER Medical Parts GmbH & Co. KG

Aydogan Polat, CEO
DOTmed user since October 2003

Seligenstaedter Grund 13
Service, Sales CT /MRI
Heusenstamm, GERMANY 63150 Germany

Phone: +49 61044088416

Our Newest HotDOTs [View All]

About Us

We are service company for SIEMENS CT & MRI. Our main business is reconditioned medical equipment and includes project management, assembling and disassembling, service and supply of spare parts.

Equipment Categories


CT Scanner
X-Ray Tube


Mobile Equipment, Services
Parts, New, Used and Rebuilt
Pre-Owned Equip Remarketer
Remanufacturer, Rebuilder
Repair, Maintenance, Service

MEDSER Medical Parts GmbH & Co. KG Gold Parts Vendor Mini Profile

We are a worldwide operating service company, specialized on Siemens CT scanners.
We have almost every Siemens CT part on our stock.
We buy, sell and service Siemens systems worldwide.

Standard Warranty Terms:
The standard warranty period for MEDSER Medical is 30 days from date of receipt.

Standard Return Policy:
The customer has 15 days from the date of receipt to return a part for any reason with a 25% restocking fee to the invoice.

Years In Business: 12

Percentage Of Revenue That Parts Account For: 20%

Restocking Fee: 25%

Warehouse Size in Sq. Ft.: 30,000

Number of Parts Stocked: 10,000


  1. Siemens CT services and parts

MEDSER Medical Parts GmbH & Co. KG Gold Parts Vendor Testimonials

„Zuverlässig, schnelle Reaktionszeit, zuständige Ansprechpartner direkt (ohne Hotline) erreichbar, Preise OK“
Dr. J. Lösch, Hanau
„zuverlässiger Ansprechpartner bei Problemen & unverzügliches Handeln…“
„…trotz noch nicht lang bestehender Zusammenarbeit sind wir bisher vollstens zufrieden!“
Dres. med. Diekhaus & Schreiber, Dortmund
„MEDSER hat ein engagiertes lösungsorientiertes Team mit kompetenten Mitarbeitern“
Dr. A. Link, Celle
„Sehr kompetent, zuverlässig, schnelle Hilfe bei Problemen“
Dr. Frohnes, Wachtendonk
„Prompte Hilfe bei Problemen, kompetent und zuverlässig“
Dr. Andreas Hilgartner, Lustenau
„Guter Service, Erreichbarkeit und Reaktionszeit bei Problemen, freundliche Mitarbeiter, verlässliche Geräte, Nähe zur Klinik“
Dr. Thorsten Werner, Walluf
„…we would like to thank you once again for being so prompt with helping us solving the problem…
…everything was so professional and our most important customer was very satisfied with the quality of service done there, especially with appearing so fast on site. We would like to let you know that we appreciate it very much…
…We would also like to commend Mr. Oezen's attitude and knowledge, as well as his will to help. Therefore, we would also like to thank him once again personally.“
Alen Plahutar, Zagreb
“Thanks for excellent service and generating the positive feedback with this customer. This industry is networked so this kind of news can spread in a positive manner.”
Pete Bungarden, 3M ESPE

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Latest news about MEDSER Medical Parts GmbH & Co. KG

Parts and Service - The Full Story — November 04, 2014

Advice and opinions from OEMs, ISOs and providers

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