HCB News: Who uses Coding InSight? Who are some of your current customers?

DS: Coding InSight is used by providers, payers, accountable care organizations (ACOs) and other healthcare organizations participating in shared risk commercial health plans and exchanges, Medicare Advantage, Medicare Shared Savings and Medicaid programs. Village Family Practice, for example, is a multi-specialty group practice located in Houston, Texas that implemented Coding InSight several months ago. Before the implementation, each of the practice’s clinicians had to manually go through patients’ charts and mine codes that may have been captured inaccurately or missing altogether. This required a lot of the clinicians’ time. Now with Coding InSight, the practice can more effectively identify mis-coded or un-coded diagnoses in patient charts – from both structured and unstructured patient data – and close those gaps in near-real time. Since the implementation, clinicians at Village Family Practice have seen a 16 percent improvement in coding accuracy.


HCB News: What’s next for Healthline?

DS: Risk management is a key aspect of how health providers and payers will compete on the new healthcare stage. Our value proposition extends beyond determining how patients are coded for risk and reimbursement. The next phase of use cases that excite our innovators are in solving gaps in care, population health analytics and care coordination. Information technology can deliver solutions to such use cases and help us make progress toward our mission of “making the people of the world healthier through the power of information.”

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