From the August 2015 issue of HealthCare Business News magazine
What should hospitals be thinking about immediately after a disaster?
DT: You must have a plan in place to get in touch with patients and their families If you are an inpatient facility, you should get in touch with the families of patients that have been evacuated. If you are an outpatient facility, you should get in touch with patients that have a procedure scheduled for the near future. You may want to send them to one of your remote locations or, at least let them know not to come in.
What steps must hospitals take in order to recover after a disaster as quickly as possible?
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LZ: Ensure employee needs are met. Our facility actually arranged and paid for hotel rooms for employees whose homes were uninhabitable. Without your employees, recovery is a non-starter. Do not assume their availability. Be flexible and open to individual needs to help ensure their presence and loyalty in a post disaster environment.
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