by
Lauren Dubinsky, Senior Reporter | October 05, 2016
From the October 2016 issue of HealthCare Business News magazine
Repair versus replace
It can often be difficult to determine if a coil should be repaired or replaced. In general, it depends on the particular failure. “In many cases, failures to components like connectors, or a crack in a housing, can easily be replaced to make the coil operable again,” says Dan Chirayath, general manager of coils at GE Healthcare. “More extensive repairs can also often be completed.”
GE field service engineers are trained on how to decide if a coil is damaged and needs to be repaired or replaced. If the coil has been dropped and the outer plastic housing cracks or if part of the cable assembly shows damage, the coil should be evaluated to determine if repair is necessary.
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BC Technical’s Walker recommends having a backup coil for the one you use the most, so that your facility doesn’t experience much downtime. You could instead purchase a loaner coil, which is something that many repair companies offer. For an additional fee, ScanMed provides same-day service on almost every one of the 800 models of coils on the market. If they receive the coil early in the morning, they can guarantee that the coil will be back on the delivery truck the same day.
“That has changed the paradigm in a lot of hospitals because now you don’t necessarily need to have that loaner shipped to you first,” says Jones. “In the end, it’s almost no more out-of-service time in that scenario than it is waiting for a loaner coil to get there.”
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