• Improved patient experience and satisfaction through hospital-specific wayfinding tools, welcome videos from a patient’s care team and a glimpse into the procedure room;
• Risk mitigation due to increased standardization;
• High patient engagement levels and patients likely to refer;
• Improved patient / clinician interactions;
• Access to StayWell’s extensive library of patient education tools and Mytonomy’s microlearning patient experience videos with a click of a button; and

• Connection to social and online media that have become popular sources of consumer health information.

“Patients’ expectations of their health care systems are shaped by their daily experiences as consumers. Our combined Mytonomy and StayWell offering enables systems to drive a significantly better patient experience while providing the right education at the right time for all patients. Health systems that are using our platform find that typically over 70 percent of their patients are using the Mytonomy system across all demographics,” said Anjali Kataria, CEO, Mytonomy. “More patients are arriving on time, are less anxious about their procedures, and their patient satisfaction scores are soaring. In an IRB approved clinical research study, patient satisfaction scores went up to over 95 percent, and the baseline was 70 percent.”


About StayWell
StayWell is a health solutions company that uses the science of behavior change to help people live happier, healthier lives. StayWell brings decades of experience working across the health care industry to design solutions for improving individual and organizational health outcomes, managing the health of targeted populations, and creating brand engagement for employers and health care organizations. StayWell programs have received numerous top industry honors, including the C. Everett Koop National Health Award and the Web Health Award for health engagement programs. StayWell also has received URAC and NCQA accreditation for several of its programs. StayWell is majority-owned by Healthcare Services & Solutions, LLC, a wholly owned subsidiary of Merck & Co., Inc., Kenilworth, NJ, USA (“Merck”). The company is headquartered in Yardley, PA, and also has a major location in St. Paul, MN. To learn more, visit http://www.staywell.com.


About Merck
For more than a century, Merck, a leading global biopharmaceutical company known as MSD outside of the United States and Canada, has been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Through our prescription medicines, vaccines, biologic therapies and animal health products, we work with customers and operate in more than 140 countries to deliver innovative health solutions. We also demonstrate our commitment to increasing access to health care through far-reaching policies, programs and partnerships. Today, Merck continues to be at the forefront of research to advance the prevention and treatment of diseases that threaten people and communities around the world - including cancer, cardio-metabolic diseases, emerging animal diseases, Alzheimer's disease and infectious diseases including HIV and Ebola. For more information, visit www.merck.com and connect with us on Twitter, Facebook, YouTube and LinkedIn.

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