Nearly 3,000 users of integrated hospital and physician EHR, revenue cycle management tools, and practice management platforms concluded that Allscripts was the most highly recommended integrated Hospital/Ambualtory/Physician EHR, PM, RCM solution for integrated health systems and networks, as scoring highest in 11 of 18 key performance indicators. Also scoring better than over 149 EHR systems with PM or RCM functionalities were GE Healthcare, Cerner, athenahealth and CPSI. Underperforming in the same survey set with decreasing scores, year-to-year were Greenway, MEDHOST, eClinicalWorks and NextGen,
Other survey findings include:
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Hospital-owned and employed physician Practices on an integrated EHR, PM, RCM platform actually collect, on average, twenty-nine percent more on billed charges than do independent practice physicians with non-integrated or unconnected EHR RCM platforms.
Ninety percent of hospital networks achieved greater scheduling satisfaction within two months of implementing the capabilities of integrated PM.
Seventy-seven percent of hospital systems clinical administrators seek standardized treatment plans, assessments and progress notes to monitor system-wide by the end of 2020.
Ninety-two percent of respondents seek integrated EHR solutions to allow IDN administrators and clinical team leaders to monitor and analyze provider performance across the system.
Ninety-four percent of physician practice manager respondents agree that interoperability and coordinated information flows between physician practices and hospital department reduces the time and resources spent as compared to when providers were unconnected and disparate practice software.
"The most compelling reason for a hospital system to select a fully integrated practice management solution rests in the paybacks from not having to juggle multiple software platforms across dozens or even hundreds of physicians," said Brown.
Complex organizational structures allow seamless coordination between departments and locations in areas such as staffing, scheduling, billing, claims processing, patient engagement and inventory management all maximizing the potential return on investment.
Hospitals also aim to correct the disengaged practices that still aren't optimizing advanced EHR tools such as patient engagement, secure messaging, decision support and electronic data sharing.
