"We cannot underestimate the efforts made by healthcare organizations in bringing about change in practice in healthcare. Connected care is disruptive to many aspects of current health care practice and overcoming resistance to change and persuading healthcare professionals, patients and their families as well as managers and those who finance care is not an easy task," said Prof. Stan Newman, Vice-President (International), City, University of London. "The ACT@Scale handbook contains a host of important recommendations to achieve change at scale and provides an impressive insight into some of the best successes in Europe in care coordination and telehealth to date that we can continue to leverage for future deployments."

Among the findings, four key areas were identified as most essential to scale-up and drive adoption of innovation across connected care and telehealth: Citizen Empowerment; Stakeholder and Change Management; Service Selection; and Sustainability & Business Models. Examples of success across key areas showcased in the findings include the My Diabetes My Way online self-management platform for patients in Scotland, which has reached a high level of patient activation with 22,000 diabetes patients across the nation who can access their medical records online to manage their diabetes more effectively. The Basque Country regional stratification approach has also demonstrated success with its multi-morbid integration program, enabling patients with complex health and social care needs at high risk of hospital or care home admission, to lead fulfilled lives and improved clinical outcomes. The program has succeeded to scale up to 16,000 patients across the region by implementing technology solutions to provide access to personalized care plans based on clinical guidelines, and leveraging data from the EHR (Electronic Health Record).


For more information on ACT@Scale, visit http://www.act-at-scale.eu and download the full ACT@Scale handbook for more detail on best practice analysis, examples and results here.

[1] http://www.euro.who.int/en/health-topics/disease-prevention


About Royal Philips
Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. Headquartered in the Netherlands, the company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Philips generated 2018 sales of EUR 18.1 billion and employs approximately 77,000 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.

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