In a ten-point speech, panelist Robert Kerwin, general counsel for the International Association of Medical Equipment Remarketers and Servicers, reiterated these points but also emphasized the need to provide not just efficient and high-quality, but affordable servicing as well.

“Health organizations and hospitals should have choices. We are particularly concerned, as regional and rural hospitals face closure at record number because of commercial obsolescence issues and the availability of parts,” he said. “Not every Microsoft change to Windows XP on your printer should require new equipment.”


The development of the white paper followed the completion of a two-year FDA investigation, which concluded in May 2018, that concluded there was no evidence to suggest that the servicing activities of third-party providers leads to adverse events that put patient safety at risk.

Following a workshop in December to assess the value and ease of the white paper, public commentary for thoughts and improvements was open to the public until February. Another for the final draft is also set to take place in the near future.

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