No question, times are tough for healthcare providers, in general, and small practices, in particular, as they struggle with severe reductions in business brought on by the COVID-19 pandemic. However, help is available, and now may be a rare opportunity to optimize business and financial processes while patient-care activities lag. The provider groups that survive the pandemic are likely to be the ones that use this time to shore up their financial and operational approaches.
About the author: Nicki Hemminger is senior manager of provider services operations for Availity, the nation’s largest health information network.
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