An IPS that’s integrated throughout a care journey generates a data-driven care roadmap for productive digital interactions and leverages data from the EHR to assign the right educational content to inform the patient and family of conditions, medications, and treatment options available, all in the language of their choosing. Providing each patient with the right content at the appropriate times in their journey can decrease the patient’s length of stay. Combined with post-discharge access to educational content, patients are empowered with the answers they need when they need them, which helps patients make informed decisions throughout their care journey and reduces avoidable readmissions.

Purposefully designed patient engagement systems guarantee that the patient and clinician collaborate each step of the way. This joint effort ensures that the clinician better understands each patient’s recovery goals and important healthcare history. With mutual understanding, clinicians are then able to compassionately offer recommendations that best meet the patient’s goals and realistic outcomes. This level of high-quality care is a result of collaborating with the patient, instead of providing care to the patient.


Emerging technologies address clinician well-being and satisfaction
To support both the patient and clinician, robust integrations allow added functionality with systems such as nurse call, digital rounding, environmental controls, and meal ordering to reduce administrative burden on the care team while driving operational efficiency and staff satisfaction. A McKinsey report on Nursing reveals that through technology enablement, automation, and improved delegation of tasks, there’s the potential to free up to 15% of clinician time to return to direct patient care. By automating or reassigning non-clinical care and administrative tasks to patients through an IPS system, staff are better able to allocate time, experience reduced stress, and practice at the top of their licenses, all contributing to higher job satisfaction. At the same time, patients are empowered by tackling their non-clinical needs and controlling their own comfort settings and meals.

The smart TV in the patient room becomes the focal point of an advanced IPS communication hub to better engage patients in their care while other smart tools such as digital whiteboards and digital door signs conveniently convey critical information to staff, patients, and families with real-time integrations to the EHR and other HIT systems. This system setup streamlines the delivery of care and reduces the time clinicians spend performing non-clinical and low-value, repetitive tasks such as updating dry-erase boards.

Health IT Homepage