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SoutheastHEALTH joins Mercy

Press releases may be edited for formatting or style | January 04, 2024 Business Affairs

Public celebrations with Mercy’s traditional blessing and a ribbon cutting are set for Jan. 11, 2024. The Cape Girardeau event will start at 10 a.m. at 650 S. Mount Auburn Road. Another blessing and ribbon cutting will be held at 3 p.m. at Mercy Hospital Stoddard.

When joining a new community, Mercy hosts roundtables to learn how to best serve the needs of the community and hear how residents envision the future of health care. Those forums will be held in Cape Girardeau and the surrounding region.

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“Every community is a reflection of the people who live and work within it. These roundtables help us learn what residents and co-workers value, providing invaluable feedback for how we can continue the Sisters of Mercy’s legacy of service. It’s a tradition that ensures we keep the community’s needs at the heart of all we do,” Mackin said.

Mercy has already committed to significant investments in southeast Missouri, including switching all Mercy Southeast facilities to Epic, Mercy’s electronic health record system. This state-of-the-art system provides one medical record available to all Mercy health care providers, ensuring care continuity for all patients Mercy serves. It also offers patients online appointment scheduling, access to their records, contact with their physicians, online bill payment and more through the MyMercy patient portal and the MyMercy app (available in the Apple App Store and Google Play.) These features will be available following the transition to Epic scheduled for fall 2024.

Ryan Geib, Mercy Southeast community president
“It’s important to the entire region that this transition goes smoothly. We are committed to continuing to provide outstanding care to our patients and to ensuring our co-workers are in the best position possible to make that happen. I am excited to play a part in it all,” Bateman said.

Bateman is delaying his planned retirement until late 2024, continuing as Mercy Southeast CEO to help lead the transition. He has stepped down from his role as president.

Bateman is working alongside Eric Ammons, Mercy regional president, and Ryan Geib, Mercy Southeast community president. Geib, who has been with Mercy for four years, most recently served as chief operating officer for Mercy Fort Smith community.


About Mercy
Mercy, one of the 20 largest U.S. health systems and named the top large system in the U.S. for excellent patient experience by NRC Health, serves millions annually with nationally recognized quality care and one of the nation’s largest Accountable Care Organizations. Mercy is a highly integrated, multi-state health care system including more than 50 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient and urgent care locations, imaging centers and pharmacies. Mercy has over 900 physician practice locations and outpatient facilities, more than 4,500 physicians and advanced practitioners and more than 47,000 co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas.

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