The goal of the HIRC Resiliency Badge is to make resiliency a winning strategy in healthcare for suppliers. As a growing number of providers prioritize HIRC standards compliance when selecting their medical product vendors, suppliers that achieve the HIRC Resiliency Badge will establish themselves as valued and reliable partners within the highly competitive healthcare space, while also enabling efficiency by reducing one-off data requests.

“We are firm believers that the commitment to resiliency goes beyond just planning for the next pandemic,” said Geoff Gates, Senior Director, Procurement and Technology at Cleveland Clinic.


“Suppliers that have shown commitment to the resiliency badge are the type of partner we want to have a relationship with. The badge elevates resiliency in sourcing decisions.”

“The badging program helps suppliers and providers alike by proving resiliency in an efficient way for both sides,” said Katie Dean, Chair of HIRC and Business Operations and Transformation Leader at Stanford Health Care. “As a provider, it helps me understand that a supplier has a resilient product line, as assessed by a third-party assessor. This allows me to make informed business decisions. Suppliers will have the ability to prove they are resilient and only have to answer one set of questions.”

The badging program creates a robust scoring rubric to evaluate and enhance supply chain resiliency within the healthcare industry. To conduct this assessment, HIRC employs various tools, including analysis of key performance indicators (KPIs), policies and procedures, survey responses, and interviews. These key data requests provide the foundation to conduct an in-depth diagnostic of an organization’s resiliency.

“The HIRC Resiliency Badge represents tremendous progress, with providers and suppliers coming together and defining the core criteria that translate to a resilient supply channel,” said Eric Morrison, System VP Supply Chain at CommonSpirit Health. “The intent of this program is to reward and celebrate those suppliers that meet these core criteria. Without this program, it's likely that standards would continue to be disconnected, and providers would approach contract negotiations as we have in the past. This is a critical step forward for our industry.”

The HIRC resiliency badge program is unifying the industry by creating a common, trusted definition of resiliency that surpasses any local or individual organization’s criteria. According to Mary Byrne, VP Global Planning at Cardinal Health, the program is driving a transparent and robust healthcare supply chain in a unique and transformational way. “As a global manufacturer and distributor of medical and laboratory products, resiliency in the supply chain is an important effort for Cardinal Health and in transforming healthcare,” Byrne said. “We are honored to join HIRC in forging a new culture of trust across healthcare providers and suppliers with this new, common platform for resiliency.”

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