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Don't let your chiller put you out of business

by Philip F. Jacobus, CEO | June 25, 2014
Every week, we have a meeting to discuss the type of requests we are receiving and in the last week, we have received a number of requests relating to chiller failures. For those of you with CT, MR or PET/CT scanners or linear accelerators or any device that requires chilled water to operate, now might be the time to do a PM on your equipment.

It is a recurring theme and I have seen it happen every year about this time. As the weather gets hot, the chiller, which is something that everybody takes for granted, shuts down and people are temporarily out of business.

It is amazing to me how people with machines that cost more than $1 million experience a shutdown because the $30,000 chiller is not working correctly.

There is more activity on our Service Forum, more requests for replacement chillers, more requests for replacement coldhead compressors and coldheads.

Let's just look at an MRI; when the chiller shuts down, the tech restarts it. The compressor shuts down again and again and again and finally the compressor gets hot and pumps oil into the helium lines and coldhead and now the customer is stuck replacing the compressor, helium lines and the coldhead, all because the proper maintenance was not done on the chiller.

Let this be a wakeup call. Get your HVAC people out there to do a PM on your chillers and air conditioners. You will be glad you did.

As the great football coach and commentator Lou Holtz once said, "the man who complains about the way the ball bounces is likely to be the one who dropped it."

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About Phil Jacobus

Phil Jacobus has been involved in health care since 1977, when he visited China to sell equipment. He has done business in 35 countries and still travels extensively. Phil is active in charity, helps rural clinics and always tries to help DOTmed users when he can.

Phil is a member of AHRA, HFMA, AAMI and the Cryogenic Society of America. He has contributed to a number of magazines and journals and has addressed trade groups.

Phil's proudest achievement is that he has been happily married to his wife Barbara since 1989, who helped him found DOTmed in 1998.

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