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Cost Containment Corner – Electronic attachment solutions manage RAC audits

July 17, 2015
From the July 2015 issue of HealthCare Business News magazine

An example of an organization that has met this problem head-on successfully is Boca Raton Regional Hospital. The health system began transferring documents electronically to Medicare in August 2012. It was one of the first in the nation to do so as part of Medicare’s esMD pilot program. Electronic document transfer has enabled the hospital to improve its revenue cycle management, streamline the secure exchange of health information, respond quicker to Medicare audits and eliminate paper and manual processes when adjudicating claims and responding to payers.

Through the use of the solution, Boca Raton Regional Hospital is able to ensure that protected health information required for claims and coordination of care is electronically transferable and available in a secure electronic format. By automating the process, the hospital also has prevented the loss of at least $350,000 annually.
From a revenue cycle management standpoint, electronic attachment submissions have been very good for the organization, ultimately helping the hospital save millions. Boca Raton Regional Hospital has also seen a dramatic decrease in negative outcomes of audits since it began doing so in 2012.
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The desktop electronic attachment solutions allow information to be gathered and uploaded securely using a variety of acquisition methods – mobile device capture, scanning images, print capture, screen capture, or file import. Rather than relying on a single acquisition method, information can be captured at its source by any contributor using the easiest method possible.

About the author: Lindy Benton is president of MEA|NEA, a provider of electronic attachment and data exchange solutions.

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