BURLINGTON, Mass., April 27, 2016 – Nuance Communications, Inc. (Nasdaq: NUAN) today announced that Florida Hospital has realized significant improvements in its Case Mix Index (CMI), resulting in $72.5 million increase in appropriate reimbursement since the implementation of Nuance CDI. Additionally, Florida Hospital reduced its observed-to-expected mortality rates by 48 percent and achieved ICD-10 compliance. These clinical and financial improvements were a direct result of the substantial increase in clinical documentation integrity, accuracy and physician engagement that resulted from Nuance’s clinically-focused CDI solution.

Florida Hospital deployed Nuance’s CDI program, powered by the JATA Compliant Documentation Management Program®, at Florida Hospital in summer 2014 and completed an expansion across eight affiliated hospitals by May 2015.

After driving great success over several years, Florida Hospital will expand its program and leverage the enhanced Nuance Clintegrity™ CDI solution embedded within Cerner's Millennium® electronic health record and revenue cycle solutions. This integration will provide clinicians and clinical documentation specialists with a seamless and highly-efficient workflow that supports the quality of physician documentation with minimal disruptions. Nuance clients will also leverage computer-assisted physician documentation (CAPD) technology, which provides automated CDI clarifications to physicians, integrated into Cerner’s Document Quality Review solution.

“Both financially and clinically, implementing Nuance’s CDI program has been a tremendous success,” said Jeff Hurst, SVP and senior finance officer at Florida Hospital. “Since deploying, we’ve seen a 29 basis point increase in CMI that equates to a $72.5 million increase in appropriate revenue over two years. Physician participation is also a strong success measurement and we’ve seen up to 92 percent response rates and strong engagement from physicians in our CDI program.”

“Having Nuance’s CDI solutions embedded within Cerner Millennium will provide clinicians with a singular view of the application, eliminating the need to transfer information between multiple programs, reducing workflow steps and creating a more efficient process,” said Rick Heise, SVP of Revenue Cycle, Cerner. “Through this enhanced solution, hospitals will be able to more accurately document a patient’s care process and diagnosis and will be positioned to collect appropriate reimbursement for delivered care.”

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