dismiss

Clean Sweep Live Auction on Wed. May 1st. Click to view the full inventory

DOTmed Home MRI Oncology Ultrasound Molecular Imaging X-Ray Cardiology Health IT Business Affairs
News Home Parts & Service Operating Room CT Women's Health Proton Therapy Endoscopy HTMs Pediatrics
SEARCH
Current Location:
>
> This Story

starstarstarstarstar (1)
Log in or Register to rate this News Story
Forward Printable StoryPrint Comment
advertisement

 

advertisement

 

Health IT Homepage

Want to reduce readmissions? Let’s start with keeping patients healthier Insights from Robin Hill, chief clinical officer at Vivify Health

Decision support software could reduce scans by 6 percent: MIT researchers Prevent overuse of powerful and costly imaging exams

CMS to add more telehealth benefits to Medicare Advantage plans Aiming for greater flexibility, lower costs

Fredrik Palm ContextVision appoints new CEO

Trice Imaging connects imaging devices of large chain healthcare provider Aleris Patients and physicians can view images on laptops, cell phones

Three recommendations to better understand HIPAA compliance Approximately 70 percent of organizations are not HIPAA compliant

Researchers orchestrate malware attack to expose imaging vulnerabilities Deceived radiologists and AI algorithms into misdiagnoses

How hyper-targeting patient communications can improve medication adherence Providing specific messages can make a world of difference

Sound Imaging launches MR patient motion and detection system, SAMM MD Reduces repeat scans, prevents interruption to workflow

Where are your patients going? Keeping patients from switching to a new provider is good business and good medicine

'Radiologists still tend to see patients
as images, rather than people'

Seven tips to bring patient-centered care into imaging: SIIM opening session

by John W. Mitchell , Senior Correspondent
At the opening session of the Society for Imaging Informatics in Medicine (SIIM) annual conference in Portland, attendees were asked to rethink the way their imaging departments think about patients.

The call came from Dr. Rasu Shrestha, chief innovation officer at the University of Pittsburgh Medical Center (UPMC) in a presentation entitled “Race for the Care" — and it contained actionable advice.

Story Continues Below Advertisement

Free Marketplace where Lenders Compete Get Pre-Approved for up to $500,000

Get financing today. We say YES more! Easy, Fast, Application. Pick the payment that best works for you. Tax Benefits + Leasing = Huge Savings! NEVER BE OBSOLETE. NO DOWN PAYMENT. FIXED MONTHLY PAYMENT. MRI, CT, Ultrasound, Digital X-ray, Dental Equipment



To illustrate his point, he invited a Portland resident named Laura Janisse to address the assembly. Janisse has 15-month-old twin boys, one of whom had developmental challenges requiring an MR exam when he was about a year old. She choked up at one point, recalling for the attendees how lack of communication and poor processes exacerbated what was already a stressful and challenging situation.

“After we got my son home I asked myself how could this experience have been better?” she told the crowd. After clarifying that she certainly saw value in the information the MR provided, she posed a question: “I wonder what you could learn if you asked your patients how they felt?”

Shrestha is no stranger to these questions — or the answers they elicit. His facility, UPMC, began redesigning its patient care delivery two decades ago and was even the subject of a whopping 40-page Time magazine article on the failings of the U.S. health care system in 2013 by Steven Brill.

He said the introduction of technology, software platforms and other innovations has not changed the fundamental fact that radiologists still tend to see patients as images, rather than people.

“We’re more reclusive, isolated, and lonely because we’re stuck to our computer screens and speech mics. It’s too easy to hide from the patient. I don’t think that’s a good thing,” he told the audience. “We mean well. But we’ve become digital doctors. We’re not doing the most natural thing in the world, which is to talk to each other and talk to our patients.”

The key to patient-centered care, he stressed, is not to be data rich and information poor. To achieve this end, Shrestha outlined seven “secrets” to redesigning imaging culture.

Forget what you know – Challenge the status quo, he urged. As example, he said that at UPMC “It’s no longer about how many images we can do or how many beds we can fill.”. This was a reference to the outcome-based goals under the Affordable Care Act.

Humanize care – “The patient is at the other end of care,” said Shrestha. “We have a currency of trust that the patient gives us, that we will make them okay — and we must not abuse that trust.” He said people may never remember what a doctor tells them, but they will remember how a doctor makes them feel.
  Pages: 1 - 2 >>

Health IT Homepage


You Must Be Logged In To Post A Comment

Advertise
Increase Your
Brand Awareness
Auctions + Private Sales
Get The
Best Price
Buy Equipment/Parts
Find The
Lowest Price
Daily News
Read The
Latest News
Directory
Browse All
DOTmed Users
Ethics on DOTmed
View Our
Ethics Program
Gold Parts Vendor Program
Receive PH
Requests
Gold Service Dealer Program
Receive RFP/PS
Requests
Healthcare Providers
See all
HCP Tools
Jobs/Training
Find/Fill
A Job
Parts Hunter +EasyPay
Get Parts
Quotes
Recently Certified
View Recently
Certified Users
Recently Rated
View Recently
Certified Users
Rental Central
Rent Equipment
For Less
Sell Equipment/Parts
Get The
Most Money
Service Technicians Forum
Find Help
And Advice
Simple RFP
Get Equipment
Quotes
Virtual Trade Show
Find Service
For Equipment
Access and use of this site is subject to the terms and conditions of our LEGAL NOTICE & PRIVACY NOTICE
Property of and Proprietary to DOTmed.com, Inc. Copyright ©2001-2019 DOTmed.com, Inc.
ALL RIGHTS RESERVED