by
David Dennis, Contributing Reporter | August 26, 2016
This way, databases of all engineering related events can be established and analyzed, so that managers can look for patterns and develop responses. “Every single mechanical incident should be reported through this system, no matter how minor - whether it is a user problem, equipment being dropped, anything.”
It should all be included into a system that generates a report on a weekly basis so we can analyze all of the data, said Busdicker. “There is so much that can be derived from this information for training purposes, program development, as well as responses to suppliers.”
Ad Statistics
Times Displayed: 23122
Times Visited: 497 Stay up to date with the latest training to fix, troubleshoot, and maintain your critical care devices. GE HealthCare offers multiple training formats to empower teams and expand knowledge, saving you time and money
Coming out of the basement to take a place at the organizational table
Aaron Goryl, in-house and on-demand development general manager for GE Healthcare, observed that there is more and more in-house coordination as well as interaction with OEMs, and that this is a good trend. Getting these dialogues to increasingly take place out in the open will ensure that all parties are on the same page.
“It is important that HTM organizations are no longer stuck in the basement but are driving strategies and part of leadership teams. This needs to be increased.” We need to get beyond the “break-fix” model, Goryl continued, “to see how well we are engaging with the organization as a whole.”
Busdicker spoke for the whole panel when he posed the following questions that will help determine the next steps for HTM:
"Have we become more than just the department that fixes equipment? Are we working in areas that are important to the organization? When something new arises do they want us at the table?”
Developments related to the Affordable Care Act have brought about major issues in the industry, Busdicker went on. “When organizations pull together to deal with them, we want clinical engineering to have a seat at the table.” They should see us as a department that is not separate within the organization but a part of an integrated effort to solve problems together.
“We have to be proactive, not reactive, about things that are going on. The new HTM era involves taking things to leadership rather than waiting for them to come to us in the overall effort to improve health care.”
Back to HCB News
