dismiss

Come visit us at Booth 901 at AHRMM in Washington, DC
Mark your calendars! On August 2nd is our upcoming LIVE Clean Sweep Auction

DOTmed Home MRI Oncology Ultrasound Molecular Imaging X-Ray Cardiology Health IT Business Affairs
News Home Parts & Service Operating Room CT Women's Health Proton Therapy Endoscopy HTMs Mobile Imaging
SEARCH
Current Location:
>
> This Story


Log in or Register to rate this News Story
Forward Printable StoryPrint Comment

 

More Future Of...

The future of breast density Tracy Accardi, vice president, global research and development, breast and skeletal health solutions at Hologic, on how artificial intelligence could be a game-changer for density interpretation

The Future of nuclear medicine: Driving value in expanded clinical use Kees Wesdorp and Kirill Shalyaev examine the ways scientific breakthroughs translate into lives — and money — saved

The future of health care: The need for risk management The pressure of budgetary constraints will continue to increase

Future of proton therapy: Technology, demand drive growth Len Arzt, founder of the NAPT, describes the treatments journey and where it's going

AI and the future of health care Jeroen Tas, CEO of Philips Connected Care & Health Informatics, on the benefits of artificial intelligence

See All Future Of...  

More Voices

Immature, but impossible to ignore: medical ultrasound is slowly growing up Insights from Paul Mullen, GM for point of care ultrasound with GE Healthcare

Working moms are a driver of the U.S. economy Why being stingy with maternity leave is bad for business

AAMI & IAMERS, best practices The Jacobus Report

In memory of Bill Murdock

Q&A with John Finlay, vice president of pathology solutions at Faxitron Discussing cabinet X-ray imaging technology and how specimen radiography is improving patient care

Energy is the future of medicine: Understanding how it works is critical to your career 'You may think you know enough about surgical energy — but ignorance about the topic and its importance is common.'

What would Dale Carnegie say about today's politics? The Jacobus Report

Donal Teahan

The future of imaging equipment service contracts

by Lauren Dubinsky , Senior Reporter
From the May 2017 issue of DOTmed HealthCare Business News magazine

Donal Teahan, senior director of practice development in the radiology department at NYU Langone Medical Center, predicts that OEM service contracts will eventually evolve into what he calls “uptime contracts.”

Uptime is more important to him than the cost of service. That’s because it drives patient satisfaction, quality of care and efficiency as well as hospital operations in the imaging department.

Story Continues Below Advertisement

CT, MRI, NM, SPECT/CT, PET & PET/CT service, refurbished systems and parts

Accelerate your ROI with our Black Diamond Certified refurbished systems. One year warranty - ISO 13485 Certified - FDA registered - Over 65k parts in inventory DOTmed Certified



“A service contract assumes that my equipment has to be down at some stage,” he says. “At some stage [the equipment will fail] during patient hours and we deal with that, but there are so many ways to proactively monitor a system now that you should be able to limit scan hours downtime.”

Teahan believes that OEM service departments will have to change how they manage service hours on equipment. He thinks that will involve proactively monitoring the equipment as well as the environment it’s in.

The OEMs offer remote monitoring for their imaging equipment, but the technology only monitors the equipment itself. For example, Teahan argues that the environment, including power, temperature, humidity and the chilled water supply, should also be monitored.

When an MR fails, a great deal of time is usually spent determining if the cause is the equipment or the environment, says Teahan. If the manufacturer monitors the chilled water supply, for example, it can prevent the MR from failing by alerting the hospital if it’s outside of the acceptable temperature range.

“Since a significant proportion of my hard down problems with equipment are caused by the environment, it would seem logical that the manufacturer would want to proactively monitor that,” says Teahan.

“It is not enough for the hospital building management system [BMS] to track problems. We need an integrated approach that puts the equipment and environment data in one space. This way we can proactively predict problems or respond rapidly when issues do occur.”

He adds that it would be simple for the manufacturer to build that monitoring capability into its equipment. But he has been in talks with them about this concept for the past two to three years and says they “haven’t gotten the message yet.”


Teahan argues that the manufacturers’ approach toward preventive maintenance also needs to change. Currently, they send an engineer on separate days to perform preventive maintenance on each piece of imaging equipment throughout the year.
  Pages: 1 - 2 >>

Related:


(313)
(16)
(5)

Jose Morillo

Upgrade service vs.Cost.

May 19, 2017 07:36

Surely nexts years equipment manufacturers will include E.M. (Enviroment Active Monitoring) in its units as a sell tool. After all, such inclusion is almost free for them. The need tecnology exist and is easy to include in manufacturing hardawre & software production.

The real challenge is to include this options in a pre existing devices WITHOUT a high cost for owner or us.

Venezuela has a terrible electrical sytem. Voltage rise and down suddenly ahead the recomenrd limits of the most of equipments. In CT cases often I connect a line supervisor that active the door open circuit of the device to cut operation of tube but not turn down equipment. Operator, after verify it is not an actual door open situation can shut off the equipment in the right way. this prevent anode remain spinning.

UPS units are excesive expensive for us now due ur economy but small units that can work in stand by condition are still affordable. So, these inits take control of a stand by equipment to make sure the shut down process without x ray operation .

We had been to turn creatives due actul situation of the country

Log inor Register

to rate and post a comment

You Must Be Logged In To Post A Comment

Advertise
Increase Your
Brand Awareness
Auctions + Private Sales
Get The
Best Price
Buy Equipment/Parts
Find The
Lowest Price
Daily News
Read The
Latest News
Directory
Browse All
DOTmed Users
Ethics on DOTmed
View Our
Ethics Program
Gold Parts Vendor Program
Receive PH
Requests
Gold Service Dealer Program
Receive RFP/PS
Requests
Healthcare Providers
See all
HCP Tools
Jobs/Training
Find/Fill
A Job
Parts Hunter +EasyPay
Get Parts
Quotes
Recently Certified
View Recently
Certified Users
Recently Rated
View Recently
Certified Users
Rental Central
Rent Equipment
For Less
Sell Equipment/Parts
Get The
Most Money
Service Technicians Forum
Find Help
And Advice
Simple RFP
Get Equipment
Quotes
Virtual Trade Show
Find Service
For Equipment
Access and use of this site is subject to the terms and conditions of our LEGAL NOTICE & PRIVACY NOTICE
Property of and Proprietary to DOTmed.com, Inc. Copyright ©2001-2017 DOTmed.com, Inc.
ALL RIGHTS RESERVED