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Health care’s ‘quiet crisis’

February 02, 2018
From the January/February 2018 issue of HealthCare Business News magazine

Enterprise clinical process control and improvement software allow those teams and/or individuals specifically tasked with identifying and implementing workflow enhancement and process improvement to do so on their own, without the need to get in line for IT support or a report from the informatics team. This reduces the resources required to fix and/or improve a clinical process, and enables it to happen in a timelier manner.

To drive enhanced outcomes, enterprise clinical process control and improvement platforms must be able to measure, evaluate and manage the entire life cycle of standardized care delivery in near real time. Continuous monitoring and control by clinicians as they deliver care ensures that the right content supporting current best-practice standards is built into the EHR. Clinical teams with the capability at their fingertips to systematically apply technology that helps them control and improve their processes ensures the right information is sent to the right person, in the right format, through the right channel, at the right time in workflow.

In this manner, dynamic clinical process improvement solutions can save time and resources by ensuring EHR workflows and order sets are regularly updated when changes are made to medical evidence and best practices.

Continuous improvements
Enterprise clinical process control and improvement solutions are powerful tools for maintaining standardized care.

Brita Hansen
One good example is how this type of technology helped reduce the sepsis rate at one Florida hospital. The facility initially standardized all clinical content around the early detection of sepsis, then continuously measured clinician adherence to standardized workflows and the correlation between care delivery and outcomes. This enabled real-time data collection and analysis, which led to the determination that an enhanced sepsis order set was needed to guide clinicians in the accurate ordering of IV fluids. Once the new order set was in place and workflows standardized, the hospital realized a 50 percent increase in sepsis bundle compliance in just one week.

By integrating clinical process control and improvement systems that provide real-time insight into critical data, health systems will realize benefits including enhanced care and reduced costs while achieving, and exceeding, quality benchmarks and improving care outcomes.

About the author: Dr. Brita Hansen is chief medical officer of LogicStream Health, a leader in clinical process improvement solutions. She is also a practicing hospitalist and an assistant professor of medicine at the University of Minnesota School of Medicine.

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