“It is important for patients with chronic conditions to feel that they are empowered and in control of their own health as it increases their capacity to take action,” said Dr. Sheldon Lee, Program Director and Consultant, Cardiology, CGH. “Patients with greater knowledge of their conditions are more confident about self-care, and are more likely to comply with treatment plans. This naturally leads to reduced risk of complications that may necessitate readmission to CGH. We are delighted to see these encouraging results in the pilot and will continue to look into enhancing the program further so as to provide sustainable benefits for our patients in the long run.”
“To meet the long-term demand for chronic care, we need to start shifting chronic disease management beyond hospital walls and into our patients’ home,” said Diederik Zeven, General Manager, Health Systems, Philips ASEAN Pacific. “Telehealth, where patients are remotely monitored at home, is a sustainable and scalable model that bridges the care delivery gap. At the same time, this care model also shows positive impact in treatment compliance which results in better quality of life for patients.”
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About the Heart Failure Telehealth program
The Heart Failure Telehealth program was launched in November 2014 by CGH and Philips to help heart failure patients learn how to better manage their heart condition at home; reduce the risk of readmission and premature death. The program integrated three elements of care: tele-monitoring, tele-education and tele-care support via tele-nurses from Eastern Health Alliance Health Management Unit.
Heart failure patients in the telemonitoring group were provided a weight scale and blood pressure monitor to assist them in the daily measurement of their weight, pulse and blood pressure upon discharge from CGH. They also received a personal tablet to wirelessly capture these key vital parameters and to upload it to a central system for monitoring. Tele-nurses then remotely monitored participants’ vital readings and intervened when signs of deterioration were detected. To teach patients how to manage their diseases and ensure care compliance, there were also educational videos, e-quizzes and follow-up calls from tele-nurses.
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