Singapore – The positive one-year results of the Heart Failure Telehealth program, piloted by Changi General Hospital (CGH) and Royal Philips (NYSE: PHG, AEX: PHIA), showed a 67 percent reduction in length of hospital stay for heart failure-related readmissions, a 42 percent reduction in costs of care, and an enhanced quality of care. The heart failure patients enrolled in the telehealth program benefitted from increased knowledge of their condition and improved self-care abilities, resulting in a greater confidence in managing their heart condition.
The experience obtained from this pilot contributed to the design and development of a national telehealth vital signs monitoring (VSM) project initiated by the Singapore Ministry of Health. Following the pilot, CGH will be participating in this national VSM project to enable CGH patients to receive care after discharge from hospital, as they return to their homes and the community.
150 heart failure patients from CGH were enrolled in the telehealth program between November 2014 and March 2016. They received telemonitoring support for one year and their results were compared against a group that received support only via phone calls. As a result of the program, patients had improved knowledge, confidence and ability to manage their heart failure condition. In addition to the timely detection of changes in their clinical condition, the average length of stay for heart failure-related readmission over 12 months was reduced by 67 percent for heart failure patients under telemonitoring support compared to the group that only received support via phone calls (2.2 days vs 6.6 days).
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It is important for patients with chronic conditions to feel that they are empowered and in control of their own health as it increases their capacity to take action.
Dr. Sheldon Lee
Program Director and Consultant, Cardiology, CGH
“This program has helped me understand how to take better care of my health,” said Gan Hwee Sun, 76, who was enrolled in the program. “I am now more conscientious about healthy eating and being active. I am also very grateful to my telecarer for her concern and regular follow-ups with me. She has shared useful knowledge about heart failure, which has given me more confidence to manage my condition at home.”
With reduced heart failure related readmission, this translated to cost savings for both patients and hospitals. The costs for heart failure related admissions in a year for heart failure patients in the telemonitoring group was 42 percent (S$ 2,514) lower compared to patients that received support via telephone calls.
