DOTmed Home MRI Oncology Ultrasound Molecular Imaging X-Ray Cardiology Health IT Business Affairs
News Home Parts & Service Operating Room CT Women's Health Proton Therapy Endoscopy HTMs Mobile Imaging
Current Location:
> This Story

Log in or Register to rate this News Story
Forward Printable StoryPrint Comment



Health IT Homepage

Enhancing the front lines of emergency care through analytics How McLeod Health Clarendon Hospital reinvented its approach to ED operations

UCSF to install new software for oncology treatment planning Will apply to the treatment of head and neck, and lung cancers

Closing the knowledge gaps in care gap management Understanding the limitations of certain data sets as they apply to population health

Some GE imaging systems vulnerable to hacking: Homeland Security Research points to potential risks from use of default or hardcoded credentials in the systems

IBM and Elekta collab to bridge global cancer care gaps Combining Elekta’s MOSAIQ and IBM’s Watson for Oncology

New Jersey health system connects its medical devices to its Epic EHR Cooper University Health Care installs Bernoulli One platform

Securing the cloud in health care is a shared responsibility Lessons learned from luring attackers to a decoy health care website

Nihon Kohden debuts AR and monitoring solutions at HIMSS Enhance ability to correctly place leads and enable continuous monitoring in hospital

Mobile communications devices can increase workplace safety in hospitals How wearable device badges can improve response time when violence erupts

Nuance integrates AI virtual assistant with EPIC EHR Enables data entry, ordering for patients and schedule management by command

Courtesy: Hunt Regional

Connecting two best practices with technology to enhance patient experience

By Debby Clack

At Hunt Regional Medical Center in Northeast Texas, effective patient communication creates the foundation for delivering personalized care and achieving optimal outcomes.

Care team members at Hunt Regional aim to build trusted relationships with patients, and in doing so, there is no substitute for providing consistent communication across the care continuum. Effective communication between nurses and their patients can spark more engagement and understanding during a hospital stay and after discharge, which can improve patient experience, care plan compliance and outcomes.

Story Continues Below Advertisement

The (#1 Resource) for Medical Imaging and Peripherals. Call 1-949-273-8000

As a Master Distributor for major brands Barco, Philips, and Sony, we offer custom imaging solutions. With our renowned OEM Solutions and Service/Repair Center, Ampronix is a one-stop shop for HD Medical LCD Displays--Printers--Recorders--4K Cameras

To realize the many benefits of better patient communication and engagement, our 114-bed hospital combined two best practices: nurse leader rounding during a hospital stay, and follow-up calls 24-72 hours after patient discharge. While many hospitals conduct nurse leader rounds and make follow-up calls, Hunt Regional is using technology to optimize both practices. By connecting the patient touch points with technology, our nurses can capture patient voice in real time and track patient experience at important points along the way.

The human-centered technology makes the two practices more meaningful than checking a box that a task was completed. Prior to hardwiring the rounding process with a mobile communication solution, Hunt Regional used a paper-based process, which made it difficult to track patient comments and follow up on requests in a timely manner. Paper-based rounding also was not conducive to monitoring trends, identifying potential gaps in processes, or reporting performance metrics.

Solving the paper-based problem
The Hunt Regional management team wanted a solution to simplify and standardize the rounding process. They also wanted a tool to extend patient engagement beyond the four walls of the hospital to create a seamless experience of care and help reduce readmissions by improving care plan compliance.

Hunt Regional’s decision on which technology to implement was not a difficult one. As a long-time customer of Vocera, hospital clinicians have used the company’s communication technology for many years to collaborate. So, when the leadership team learned about Vocera Rounds and Vocera Care Calls, we agreed that the solutions together could meet our patient engagement and experience goals.

Two solutions working together
Three designated nurses, equipped with the rounding application on an iPad, conduct rounds throughout five units. They talk with patients to identify their personal goals, assess their needs, determine readmission risks, and understand details of nurse call requests. After performing daily rounds and capturing patient feedback in the app, they lead central huddle board discussions to help team members understand common trends discovered through patient comments and collaborate on ways to make immediate improvements.
  Pages: 1 - 2 >>

Health IT Homepage

You Must Be Logged In To Post A Comment

Increase Your
Brand Awareness
Auctions + Private Sales
Get The
Best Price
Buy Equipment/Parts
Find The
Lowest Price
Daily News
Read The
Latest News
Browse All
DOTmed Users
Ethics on DOTmed
View Our
Ethics Program
Gold Parts Vendor Program
Receive PH
Gold Service Dealer Program
Receive RFP/PS
Healthcare Providers
See all
HCP Tools
A Job
Parts Hunter +EasyPay
Get Parts
Recently Certified
View Recently
Certified Users
Recently Rated
View Recently
Certified Users
Rental Central
Rent Equipment
For Less
Sell Equipment/Parts
Get The
Most Money
Service Technicians Forum
Find Help
And Advice
Simple RFP
Get Equipment
Virtual Trade Show
Find Service
For Equipment
Access and use of this site is subject to the terms and conditions of our LEGAL NOTICE & PRIVACY NOTICE
Property of and Proprietary to, Inc. Copyright ©2001-2018, Inc.