Sunnyvale, CA – July 9, 2018 -- DrChrono Inc., the company enabling the medical practice of the future, today announced a new partnership with Collectly, a fellow Y Combinator company that streamlines the billing and collection process for healthcare companies.

Collectly digitizes paper bills and works with practices to send patient billing statements and collection notices electronically via text or email. Within the message is a link for patients to go straight to a patient portal to see their statement and instantly make a payment, or get more details and questions answered about their bill. The portal provides answers to commonly asked questions about deductibles, co-insurance, and coverage, as well as Live Chat, where billing experts can answer specific questions about a patient's insurance, how the bill correlates with a patient's insurance plan, as well as options for building an approved payment schedule.

Collectly built on the DrChrono API and is now available in the DrChrono App Directory. Practices using DrChrono's platform can now connect Collectly, with Collectly offering patient billing and collections through an automated, electronic process. For practices, this is a major time saver, as many hours are spent each week by staff chasing down patient payments by phone. Practices can increase revenue by making the billing and collection process smooth for patients. Collectly's data shows that 69% of patients view bills the same day it is sent out through Collectly's system, and on average, practices see a 47% improvement in patient collection.
"Chasing down patients for payment of paper bills by phone is an inefficient, archaic process and a major headache and time drain for our staff," said Max Tselevich of TheDoc.LA practice. "Patients want a simple way to resolve their bills online and get their questions answered. This integration is a win for both my staff as well as our patients, as it will help us operate much more efficiently, settle outstanding payments, and improve communication with our patients. With the help of DrChrono, we have modernized using iPads and iPhones to keep updated patient records, coordinate appointments, send in prescriptions and more; now with the Collectly integration, our billing and collections process will become digitized and much more efficient as well."

"DrChrono has helped modernize physician practices using innovative technology to streamline multiple aspects of a patient's appointment and follow up care," said Levon Brutyan of Collectly. "Our digital billing and collections software is the perfect tool for DrChrono to offer to practices as it will free up valuable time for their staff, relieving them from the time-consuming task of chasing down payments, while increasing their revenue as patient collections dramatically improve."

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