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Execs project moderate RCM IT budget growth, continued EHR & self-pay challenges

Press releases may be edited for formatting or style | November 28, 2018
Provider execs are projecting more moderate revenue cycle IT budget growth and continued EHR optimization and consumer self-pay challenges, a new survey shows.

According to the annual HFMA/Navigant survey of 107 hospital and health system CFOs and revenue cycle execs:
68% said their revenue cycle IT budgets will increase over the next year, down from 74% last year.

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Add revenue cycle to the list of EHR-related areas of dissatisfaction – 56% of execs said EHR RCM adoption challenges have been equal to or outweighed benefits. Further, 56% can't keep up with EHR upgrades or underuse EHR functions, up from 51% last year.

While providers appear better prepared to address consumer self-pay, 81% still believe the increase in consumer responsibility for costs will continue to affect their organizations, vs. 92% last year.

Navigant experts are available to discuss results and implications for hospitals and health systems.

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