Study: 'Convenient' telehealth visits lack coordinated relaying of information

Huge Two-Day Clean Sweep Auction July 24-25th. Click Here to Bid!

Current Location:
> This Story

Log in or Register to rate this News Story
Forward Printable StoryPrint Comment




Health IT Homepage

Optimizing the EHR user experience Examining how we got here, and the best path to move ahead

FDA gives RaySearch green light for RayStation 8B platform First treatment planning system to offer machine learning applications

The feds want to give consumers more control over their data — are healthcare organizations prepared?

EHR optimization for increased employee satisfaction What we need from EHRs today is different than what they were built for

CDI best practices: Capturing the true clinical story Improving the quality of the patient health record is a complex undertaking

MedAustron to add health IT to proton and carbon ion treatment facilities Orders more than $13 million worth of RaySearch systems

A functional imaging IT contract enhances vendor performance over the long haul Three questions with four experts at SIIM

Blockchain may be the next great thing in healthcare — or not Cutting through the 'mysticism' of blockchain at SIIM

'Nudge' in EHRs cuts imaging in half for palliative radiotherapy, says study Reduces duration of radiotherapy sessions

Google and UC Medical Center sued for alleged sharing of EHR info Accused of violating HIPAA

A new study says coordination for
communicating information from telehealth
visits to other physicians needs improvement

Study: 'Convenient' telehealth visits lack coordinated relaying of information

by John R. Fischer , Staff Reporter
Telehealth may be convenient for patients, but communicating findings from these visits to other providers lacks coordination and could lead to further fragmentation within the healthcare industry.

That is the finding of a new study, the first of any to study the relationship between telehealth use and access to primary care, according to lead author Dr. Winston Liaw.

Story Continues Below Advertisement


Special-Pricing Available on Medical Displays, Patient Monitors, Recorders, Printers, Media, Ultrasound Machines, and Cameras.This includes Top Brands such as SONY, BARCO, NDS, NEC, LG, EDAN, EIZO, ELO, FSN, PANASONIC, MITSUBISHI, OLYMPUS, & WIDE.

“Patients are demanding access. They want to leverage technology to both access the health care system and help them make decisions about their health,” Liaw, chairman of the UH College of Medicine Department of Health Systems and Population Health Sciences, told HCB News. “There are many benefits to having a relationship with a primary care provider (including lower costs, more preventive services, and lower emergency department utilization); therefore, this desire for greater access needs to be balanced with continuity with providers.”

The rise of telehealth as a practice stems from the desire to eliminate historical blocks to healthcare such as geographic location, and transportation and time constraints. The aim is to provide consistent primary care, which multiple studies assert leads to better overall healthcare.

Utilizing LiveHealth Online, a telemedicine system operated by Anthem Blue Cross, researchers evaluated the information from individuals who relied on the platform, finding that 90 percent chose video consultations for their convenience and to save several hours of time. Close to half indicated on the day of their telehealth appointment an inability to see their doctor in person, due to there being no available spots or because the office was closed.

The study asserts that those that use telehealth prefer access over continuity, finding that such patients were less likely than non-telehealth users to have a primary care physician or other usual source of care. They also were more likely to be educated, employed and living in cities, underscoring the objective of bringing the service to underserved communities and others who could gain the most from it.

Though a timesaver and an alternative for those with lack of access to in-person primary care, the study notes that communication between telehealth professionals and in-person physicians is uncoordinated, leading to duplicate services and conflicting guidance, which together create inefficient delivery of care.

Liaw says the issue relates to the inability of telehealth platform EHRs to relay information to broader healthcare systems. Further compounding the problem is the reliance of patients on multiple physicians from different facilities, as evidenced by the fact that the average Medicare beneficiary sees seven physicians at four different practices, according to the study.
  Pages: 1 - 2 >>

Health IT Homepage

You Must Be Logged In To Post A Comment