TriMedx has been recognized as a top performer of quality service at an international conference sponsored by SERVICE 800. The award was presented to companies who consistently exceeded industry-wide benchmark levels for more than five years.

"Our service excellence is one of the ways we distinguish ourselves in the industry," says Greg Ranger, TriMedx president and CEO. "It also fuels our impressive 100% customer retention."

Utilizing an external quality service measurement program is just one of the aspects of the TriMedx Customer Loyalty Program. Other facets include web technology, open communication and goal setting through reviews and rounding, and performance expectations outlined in service delivery plans.
Jean Mork Bredeson, SERVICE 800 president, notes that companies receiving this distinction are "passionate about maintaining and improving service quality in light of huge market pressures."

"We are very proud of this honor," adds Ranger. "It validates our commitment to our customers and our unique service delivery model."

More Voices