Amsterdam, Netherlands and Miami, FL, U.S. – Royal Philips (NYSE: PHG, AEX: PHIA), a leading health technology company, and Jackson Health System, one of the nation's largest public health systems, today announced new findings from a performance improvement evaluation at Jackson Memorial Hospital. The evaluation looked at the impact of its new Enterprise Monitoring as a Service (EMaaS) model six months after its deployment as part of a groundbreaking Philips partnership. Nursing staff gave the new model a 90%* satisfaction rating, up from 8%* prior to the new system [1] – an 82% improvement. The hospital also estimates it will save 13,331 staff hours from workflow improvement and automation of manual tasks. Moreover, the new patient transport process has reduced the time it takes to connect a patient to a transport monitor from 5 minutes to 3.9 seconds – saving staff more than 4 minutes and 56 seconds per patient and helping to earn a 94%* overall satisfaction rating from nursing staff.

Jackson Memorial Hospital, a nonprofit tertiary care teaching hospital in Miami, is the centerpiece of Jackson Health System. The 1,550 licensed bed hospital is focused on continuous improvement, including standardization of patient monitoring solutions for all acuity levels and settings, as well as improving accuracy of data. By adopting the EMaaS model, Jackson can move away from traditional capital outlay models, which can require buying the monitoring technology, consumption-based engagement or paying for monitoring capacity per patient. Moreover, it will give the hospital better performance visibility, utilization transparency and other improvements across the enterprise.

"Standardizing Jackson Memorial's patient monitoring has simplified the staffing and management of our Central Monitoring Unit," said David Zambrana, the former CEO of Jackson Memorial Hospital and current EVP for Hospital Operations of Jackson Health System. "It has also simplified the work required to electronically send patient data to our Electronic Medical Records system, managing the network and interfaces over time. Our partnership provides the ongoing support and proactive management we want for a life-critical capability that we rely on 24/7*."
The new Philips patient monitoring solution is also interoperable and automates clinical data sharing, which saves time by quickly making critical information – such as a patient's vital signs – directly available to staff through the Electronic Medical Record (EMR) system. Moreover, Philips will continue to provide technical support, including helping Jackson to design solutions that seamlessly integrate with core IT systems such as the EMR. Philips will also help Jackson identify clinical workflow optimization opportunities, provide continuing education and assist with asset and data management.

Health IT Homepage