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Five tips for better cybersecurity training in healthcare

by John R. Fischer, Senior Reporter | March 01, 2022
Cyber Security Health IT HTM
From the March 2022 issue of HealthCare Business News magazine

Additional tactics include annual cybersecurity conferences for continuing education and networking opportunities, as well as setting up internal hacking communities which consist of individuals not in cybersecurity but with backgrounds or certifications relevant to it, who can share their knowledge. A central repository to share information also helps by allowing individuals to upload and share information and resources with each other.

Be proactive
Cybersecurity experts for hospitals and other healthcare-related organizations can spread awareness by reaching out and offering their services directly. This could include, for instance, attending conferences with a sales team for an ISO to explain security measures to customers. This enables them to build networks of cyber awareness and establish relationships. Even speaking at an internal meeting for clinical teams in hospitals can make a difference.

Measure and learn from success
The success of training initiatives should be evaluated. Through qualifying testing, cybersecurity experts can gauge employees following training to see what they retained, and look at the incident numbers before and after to see if there is any improvement. Quantitative evaluation looks at involvement and interest in cybersecurity matters among trainees afterward, and can help experts determine if their program needs to be adjusted to be more engaging or relevant.

McMahon says the key is to get employees genuinely interested in improving their knowledge and skills in cybersecurity by illustrating to them that medical equipment and patients can remain safe. This requires encouraging them and showing them where to research these matters on their own.

“You’re training your employees not just to know a little more about cybersecurity, but actually changing their behavior so that they act in a way that is more cyber aware,” said McMahon. “That’s really what we’re trying to get.”

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