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Leading with transparency

by John W. Mitchell, Senior Correspondent | August 19, 2022
George Von Mock
From the August 2022 issue of HealthCare Business News magazine

Hansen Family Hospital, an affiliate of MercyOne in Iowa Falls, announced George Von Mock had been named chief executive officer at the end of 2021. He provides the hospital with more than 20 years of healthcare leadership experience, most recently serving as the hospital’s interim CEO since July 2021, and chief financial officer for two years prior to that. Before coming to Hansen Family Hospital he served as director of finance for MercyOne Siouxland Medical Center

Hansen Family Hospital is managed through an affiliation agreement with MercyOne. The management agreement provides a variety of services, including working with the board of trustees to provide administrative support and additional resources at the hospital’s request.

MercyOne’s clinics, medical centers, hospitals and affiliates are located throughout the state of Iowa and beyond. Headquartered in central Iowa, MercyOne was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health — two of the country’s foremost, not-for-profit Catholic health organizations.

In order to get a better understanding of George Von Mock’s background, what he brings to his new permanent position at Hansen Family Hospital, and makes the community he is serving special, HealthCare Business News sat down with him for the following Q&A.

HCB News: Who or what inspired you to pursue a career in healthcare?
George Von Mock: I was looking for a job out of college, of course. I wanted a career that was interesting since we all spend a lot of our life at work. Healthcare has been very rewarding. I started the financial side and now, as CEO, I have the privilege of working with the clinical staff every day. It feels like the right place to be. I was influenced by the first CFO I reported to. He taught me to always be respectful and to explain the why and when to others about running a hospital. I’m also inspired by the people who lay hands on patients; they make me want to be supportive and help them any way I can. It's such a different, inspiring culture in healthcare. I enjoy helping people get well.

HCB News: Can you tell us what your career has been like up to this point?
GVM: I’ve been in healthcare over 30 years, I started right out of school into finance. Up to this point it’s been a good experience, I’m very happy. It requires patience in a leadership role. I've learned a lot over the years and utilize that education to support our team of incredibly knowledgeable clinicians in providing a personalized care experience for every patient. I enjoy being part of the solution, learning how the financial side of operations fits in with the clinical side.

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