● Real-Time, Two-Way Communications: A proper system for managing supply disruptions would enable a conversation between suppliers and providers, not just a broadcast. A lot of manufacturers have created online portals over the last couple years, where providers can log on to manage certain disruptions, like recalls. While this might sound like a step in the right direction, such portals only benefit the supplier, as the provider now has no way of keeping all of the information in a centralized repository that can be used to report to the FDA or the Joint Commission.
The healthcare supply chain has been bent to the point of breaking in recent years, and the sources of the strain run deeper than pandemic-related and residual disruptions. It has to do with how we communicate those disruptions, and the underlying burden it places on hospital teams. We can—and must—do better.
About the author: Guillermo Ramas is the founder and CEO of NotiSphere.
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