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Baptist Memorial and urgent team walk-in urgent care combine healthcare expertise

Press releases may be edited for formatting or style | February 13, 2024 Business Affairs
MEMPHIS, Tenn., Baptist Memorial Health Care and Urgent Team Family of Urgent Care & Walk-In Centers are pleased to announce a joint venture partnership that will create a branded network of walk-in urgent and family care centers throughout West Tennessee, North Mississippi, and East Arkansas.

Beginning mid-March 2024, the current 10 Urgent Team Walk-In Urgent Care locations in the following cities will begin rebranding as Baptist Urgent Care: Bartlett, Collierville, and Jackson Tennessee; Batesville, Columbus, Horn Lake, Starkville, West Point, and Tupelo Mississippi; and Wynne, Arkansas. A new location in Germantown, Tennessee will open in mid-March. The joint venture will eventually add additional walk-in urgent care locations, expanding access and convenience to patients.

All of the centers will be open seven days a week and provide treatment for injuries, illnesses, and conditions that are urgent, but non-life threatening. Walk-ins are welcome or for added convenience, patients can schedule a same-day or next-day visit online with Hold My Spot® or plan a telemedicine visit. Most insurance plans are accepted, including Aetna, Blue Cross Blue Shield, Centene, Cigna, Humana, United, TRICARE, VA, Medicare and Medicaid, and cash and credit cards.
According to the Urgent Care Association, conveniently located urgent care centers are an essential part of care pathways and are at the epicenter of transformative changes in the U.S. healthcare market.

“Enhancing community access to urgent care is a priority for us,” said Jason Little, president and CEO of Baptist Memorial Health Care. “This collaboration will expand our non-emergency, walk-in services and make access to urgent care more convenient for our patients. With Urgent Team’s expertise in offering a quality patient experience for urgent care and Baptist’s long history of caring for Mid-South communities, we will provide a new level of retail-based quality care to the Mid-South.”

Urgent Team Chief Executive Officer and Chairman Tom Dent expressed his enthusiasm: “It is our honor to partner with this forward-thinking and nationally recognized health system. Across multiple states, Baptist Memorial is highly recognized as the standard for quality and compassionate health care. It is an established and trusted leader that combines quality, convenience, compassion, and an exceptional patient experience. This combination and integration of patient care pathways will further enhance the already great health services provided to consumers in this ever-growing region.”


ABOUT URGENT TEAM
Urgent Team Walk-in Urgent Care is part of the Urgent Team Family of Urgent Care & Walk-in Centers, one of the Southeast’s largest independent operators of urgent and family care centers. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 87 locations locations under eight brands: Urgent Team (Georgia, Arkansas, Mississippi, and Tennessee); Physicians Care Walk-in Clinic (Alabama, Georgia, Tennessee); Huntsville Hospital Urgent Care (North Alabama); Ascension Saint Thomas Urgent Care (middle Tennessee); and Baptist Health Urgent Care, Sherwood Urgent Care and Washington Regional Urgent Care (Arkansas). Urgent Team’s walk-in centers provide a range of healthcare services including treatments for minor injuries and illnesses, occupational health, and primary and wellness care – seven days a week.

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