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RevSpring and Breg, Inc. forge strategic alliance to enhance patient experience

Press releases may be edited for formatting or style | April 25, 2024 Business Affairs
NASHVILLE, Tenn. (April 25, 2024)—RevSpring, the leading provider of healthcare engagement and payment solutions, today announced a new partnership with Breg, Inc., a global leading supplier of orthopedic solutions providing orthopedic bracing and cold therapy products to more than five million patients annually.

The partnership makes RevSpring’s True Access™ patient estimation solution available as part of Breg’s Vision® Workflow Management software platform for Breg partners, including 2,500 U.S. orthopedic clinics. With staff tools to more easily provide patients with accurate estimates of their financial obligation, True Access benefits include easy-to-pay copay collections at the point-of-service, fewer patient complaints when billing statements arrive, and reduced staff time spent responding to patients’ billing-related questions.

“Partnering with Breg offers exciting new opportunities for RevSpring in the growing orthopedic market, while allowing us to join Breg in offering a modern patient experience that gives patients more insight into their healthcare financial obligations,” said Howard Bright, chief technology officer, patient engagement at RevSpring. “We are delighted to collaborate with a company that shares our commitment to transparent patient communication and smart technology solutions, which also reduce administrative hassles while increasing patient payments.”

“We chose RevSpring as our partner based on their industry knowledge and easy-to-use interface that provides a fantastic user experience thanks to the support of eligibility verification, address verification, medical necessity and prior authorization processes," said Breg Chief Business Management and Innovation Officer Steve Ingel. “We also highly value the knowledge, experience and commitment of the RevSpring implementation team, which is working closely with our team to facilitate integration with Breg’s Vision Workflow Management software.”

Managing denials and prior authorizations are the most time-consuming revenue cycle tasks according to a recent survey commissioned by AKASA of 556 chief financial officers and revenue cycle leaders at hospitals and health systems across the United States. RevSpring’s recently expanded True Access™ solution is a one-stop shop for fast, simple and accurate resolution of all patient accounts before or at the point-of-service. True Access focuses on four main areas of pre-registration including (1) coverage determination and verification, (2) claim denial prevention, (3) patient financial readiness and increased collections, and (4) tools, workflows and reporting for staff.

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