PLANO, TX - NeoTool takes healthcare interface management to a new level of user experience with the introduction of its web-based management console. This new management console is a highly anticipated addition to its already robust interface engine - NeoIntegrate™ - and is a key element in the new 3.2 release.

Working closely with customers, NeoTool developed the NeoIntegrate Management Console to provide IT teams more flexibility in monitoring and maintaining their interface engine configuration.

Healthcare IT managers can choose to centralize control in certain areas or delegate management and/or monitoring of certain interfaces to various departments.
"We wanted the ability to have greater control in allowing others to monitor the interfaces apart from our IT department. NeoTool went beyond what we were expecting and delivered these features in a timely manner.

With the user roles feature, we are able to give analysts the right access to the interface environment with proper restrictions to certain areas of the interface engine," said Al Respess, Interface Administrator, West Jefferson Medical Center. Respess added, "We now can delegate interface monitoring responsibilities to specific individuals, particularly in our lab and radiology units. With the web-based NeoIntegrate Management Console, our analysts know exactly the status of the interface at all times."

Initiating the management console within NeoIntegrate, reveals exciting new features like user roles, user profiles, and detailed graphical views.

With specific user roles in place, IT departments have the security in allowing the most appropriate users access to the interface environment based on the organization's business rules and operating guidelines. Likewise, the management console's user profiles allow for assigned permissions in viewing and accessing certain data elements such as workflow logic, data transformations, and communication connections. For example, the Radiology Department in a hospital may only want to view the status of the interface connections but leave the access to the configuration and data logic to the IT department.

A specific IT systems analyst may be granted full access to the monitoring capability in addition to the configuration management for the same set of interface connections. With NeoIntegrate's user roles, both can be achieved easily.

"NeoIntegrate is our core integration platform with which we manage more than 300 connections. With our robust operation, we requested that NeoTool develop a distributed model to manage and/or monitor our various interfaces," said Dan Noack, Interface Specialist, Sonic Healthcare USA. "With the new NeoIntegrate user roles features, we now can delegate interface management responsibility to the appropriate IT personnel."

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