Tips for Hospitals from Third Party CT Service Providers DOTmed Business News regularly polls independent service organizations (ISOs) about medical technology trends. Here is some advice from third-party companies about CT purchase and service decisions.
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Pre-owned equipment is always going to provide a cost savings, and leasing versus buying offers the flexibility of upgrading your equipment sooner rather than later. This allows a facility to provide current technology without significant capital expenditures. -Greg Mullen, Vice President, ADM, Elmhurst, IL
Do not sign multi-year service contracts you can't get out of. Look for third-party service. Keep your equipment another year. Don't let doctors make decisions about spending your money just because they want a new scanner. Make them justify the purchase by ROI and patient care improvement.
-Bill Blackford, Vice President, CTronics, Stockton, CA
Hospitals and imaging centers should call their local colleagues before doing business with any company. Before buying any equipment check to find out if what you are buying has a proprietary X-ray tube or requires proprietary software for servicing.
-Frank Pontillo, Imaging Director, Engineering & Network Systems, Inc., Pembroke Pines, FL
Ask how long a third party has been in business and get referrals. Anybody can sell a piece of equipment. If you give someone a warranty and in the last week of that warranty a major part goes out, are they going to be there? Do a background check.
-Robert Serros Jr., President and CEO, Amber Diagnostics, Orlando, FL
Make certain that the company you are contracting to deinstall has experience not only in the deinstallation and rigging of CT but in the specific OEM type. For instance, you may have a company with experience in Philips CTs but if you have a Siemens that needs to be deinstalled, there are specific differences and requirements. Due diligence is the rule of thumb. Identify a good dealer that has a longstanding reputation of representing what they sell. DOTmed can be a valuable resource here.
-Larry Knight, Chief Operating Officer, Sunrise Medical Technology, Inc., Waxahachie, TX
