by
Joanna Padovano, Reporter | November 18, 2011
From the November 2011 issue of HealthCare Business News magazine
Hansel says finding business in the United States is one of the biggest challenges facing his company. “There are a lot of jobs out there that get started; you quote them, and then they sit and sit and sit, waiting for it to get started,” he says. “Then sometimes they never do get started, they just don’t pull the trigger. They’re not sure they’re ready to go yet with the economy up and down.”
Refurbishers face the difficult task of delivering products to the customer as quickly as possible. “Delivery time seems to be everything,” says Wylde. “Nobody wants to wait, and that creates a lot of stress, trying to get the stuff shipped out and making sure it’s good to them.”
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Jeff Johnson mentions the difficulty of educating customers on the importance of properly maintaining their equipment, while Marrone says it’s a challenge to provide adequate support for the sector, as customer demands are on the rise.
Slow but steady growth to come
Photo courtesy of Johnson Thermal
“I don’t see that there are going to be many changes here in the U.S.,” says Hansel in reference to the future of the medical chillers sector. He instead suggests that slight changes may occur overseas, in terms of what type of chillers will be in demand.
Jeff Johnson forecasts that medical chillers will continue to become larger, more complex and increasingly powerful— much like the imaging systems they are created for.
“It’s going to follow the same trends as your medical equipment does, so you should see annual growth at a steady but slow pace,” predicts Bernard.
DOTmed Registered 2011 Chillers Companies
Names in boldface are Premium Listings.
Domestic
Andy Wylde, Chiller City Corporation, AZ
Sheri Johnson, Johnson Thermal Systems Inc., ID
Kim Bernard, Dimplex Thermal Solutions, MI
Marshall Shannon, Image Technology Consulting, LLC, TX
DOTmed Certified
DOTmed 100
International
Imad Muati, IMC, Syria
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