Phil visits with Bob Gaw at PRN
by Philip F. Jacobus, CEO | February 13, 2013
Bob Gaw with his team
Bob Gaw, the owner of PRN, which sells new, used, and reconditioned medical equipment, is a DOTmed User that has the distinction of receiving a grand total of over 191 number of positive ratings on DOTmed. PRN was also the number one company last year with the most ratings.
I called Bob on the phone the other day about another matter and while we were talking, he reminded me why I like the people in our business.
Bob is a real down to earth fellow who is interested in helping his customers. He has a great sense of humor and does not take himself too seriously but does take his commitment to his customers seriously.
I know he considers himself lucky to have so many of his family members working with him and I know they are all just as serious about customer service as he is.
Bob and his company, PRN, is one of the reasons why DOTmed is still around today because if there were not people like Bob, there would not be a DOTmed.
Congratulations, Bob, on another year in the DOTmed 100!
In the photo, you'll see a Bob holding up the DOTmed 100 award, surrounded by "Team Gaw." From right to left: Megan, PRN buyer and in her final year of grad school at Boston University; Robert M., vice president of sales and new business development, UMass grad and recently inducted with his football team into Umass/Dartmouth athletic Hall of Fame; and Kyle, web sales and recent grad of Suffolk University.
I called Bob on the phone the other day about another matter and while we were talking, he reminded me why I like the people in our business.
Bob is a real down to earth fellow who is interested in helping his customers. He has a great sense of humor and does not take himself too seriously but does take his commitment to his customers seriously.
I know he considers himself lucky to have so many of his family members working with him and I know they are all just as serious about customer service as he is.
Bob and his company, PRN, is one of the reasons why DOTmed is still around today because if there were not people like Bob, there would not be a DOTmed.
Congratulations, Bob, on another year in the DOTmed 100!
In the photo, you'll see a Bob holding up the DOTmed 100 award, surrounded by "Team Gaw." From right to left: Megan, PRN buyer and in her final year of grad school at Boston University; Robert M., vice president of sales and new business development, UMass grad and recently inducted with his football team into Umass/Dartmouth athletic Hall of Fame; and Kyle, web sales and recent grad of Suffolk University.
View all The Jacobus Report Blog Posts
About Phil Jacobus
Phil Jacobus has been involved in health care since 1977, when he visited China to sell equipment. He has done business in 35 countries and still travels extensively. Phil is active in charity, helps rural clinics and always tries to help DOTmed users when he can.
Phil is a member of AHRA, HFMA, AAMI and the Cryogenic Society of America. He has contributed to a number of magazines and journals and has addressed trade groups.
Phil's proudest achievement is that he has been happily married to his wife Barbara since 1989, who helped him found DOTmed in 1998.
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Steve Walsh
Suggestion
March 14, 2013 09:36
Phil,
I enjoy reading your articals as they flow so comfortabley as well as being informative. One suggestion i would make is to create a link to the company name mentioned in the artical so readers can follow up on an interesting artical about a company by clicking the name of the company and going to their web site. It also brings added loyalty by the company to DotMed, serving as a relationship/partnering between the company and you personally as well as DotMed. Congrats on being plaque free by the way! Peace to you my freind, and keep up the good work.
Steve Walsh
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