dismiss

Clean Sweep Live Auction on Wed. May 1st. Click to view the full inventory

DOTmed Home MRI Oncology Ultrasound Molecular Imaging X-Ray Cardiology Health IT Business Affairs
News Home Parts & Service Operating Room CT Women's Health Proton Therapy Endoscopy HTMs Pediatrics
SEARCH
Current Location:
>
> This Story

starstarstarstarstar (2)
Log in or Register to rate this News Story
Forward Printable StoryPrint Comment
advertisement

 

advertisement

 

More Industry Reports

Patient Monitors – Fighting alarm fatigue, EMR integration and going wireless A look at what's new from a range of manufacturers

C-arm sector features new models, improvements in technology Flat-panel detectors are driving the market

OEMs roll out new offerings for special procedures Numerous developments in the cath/⁠angio market

RTLS market for health care to exceed $3 billion by 2022 A guide to what's new and what's coming next

PACS and RIS: Surviving a consolidated enterprise in the EMR era Managing imaging data under the EMR umbrella

Ex-Ohio State University radiologist wins $100,000 discrimination lawsuit Cited 'criticism and unattainable productivity demands'

Bearing the load: What to consider when installing ceiling-mounted equipment An imaging department needs more than operational expertise

Bringing it all in-house: Intermountain Healthcare blazes the trail in Utah, Idaho Cut costs by $8 million over four-year period

Hospitals can save millions of dollars with MES contracts Long term contracts with OEMs offer big advantages to facilities ready to commit

Parts and Service - The Full Story

by Sean Ruck , Contributing Editor
From the August 2014 issue of DOTmed HealthCare Business News magazine


GE maintains a Multi-Vendor Services Center of Excellence in Arlington, Texas that serves as a training facility for those techs. There, techs train on nearly 50 different pieces of equipment installed in the facility, according to DeGraff. “This is in addition to field-based training programs that include many more non-GE systems,” says DeGraff. “The TCOE is also home to a parts repair operation that handles more than 700 repairs each year.”

The techs servicing non-GE imaging equipment have on average more than 20 years of experience on other OEM products and receive an additional 15,000 hours of training annually on non-GE systems. Those techs are well-stocked with parts from GE’s $30 million supply consisting of more than 74,000 unique parts numbers from more than 200 suppliers, stocked in 59 warehouses across the country according to DeGraff.
Story Continues Below Advertisement

Servicing GE Nuclear Medicine equipment with OEM trained engineers

We offer full service contracts, PM contracts, rapid response, time and material,camera relocation. Nuclear medicine equipment service provider since 1975. Click or call now for more information 800 96 NUMED




Yet, it’s not always a question of getting a part to fix a problem. Remote diagnosis of issues along with the possibility for remote repair also factors in or should factor in to the decision a hospital makes about who will service their equipment. According to DeGraff, GE online engineers utilize more than 40,000 broadband connections for more than 50,000 connected systems that ultimately resolve 40 percent of the issues that arise in less than 30 minutes.

GE is also leveraging technology to prevent problems before they occur. The company offers iCenter, a web-based application that provides information on maintenance history and asset utilization by consolidating inventory, planned maintenance compliance and performance comparisons, according to DeGraff. Complimenting that system is On- Watch which monitors and analyzes device performance to help identify any possible red flags before a problem escalates.

Relying on professionals for ProCare
According to Alisandra Rizzolo, vice president general manager of customer care for Stryker Corporation’s instruments division, while it’s very hard to predict when a piece of equipment will fail, by partnering with a quality service, hospitals can better manage costs since repairing an item is usually less expensive than replacing it.

Even better than repairing a piece of equipment is preventing its failure in the first place, thereby saving money on parts and eliminating unplanned downtime. Rizzolo identifies Stryker ProCare as a service the company offers to help do just that. “Stryker ProCare’s preventative maintenance services help hospitals take control of their costs by maximizing the equipment’s life-cycle,” she says. “Our highly-trained service team provides on-site equipment testing and works with hospitals to evaluate how equipment is being cleaned and stored to identify solutions to ensure the total cost of ownership is optimized.”
<< Pages: 1 - 2 - 3 - 4 - 5 - 6 - ... >>

Related:


You Must Be Logged In To Post A Comment

Advertise
Increase Your
Brand Awareness
Auctions + Private Sales
Get The
Best Price
Buy Equipment/Parts
Find The
Lowest Price
Daily News
Read The
Latest News
Directory
Browse All
DOTmed Users
Ethics on DOTmed
View Our
Ethics Program
Gold Parts Vendor Program
Receive PH
Requests
Gold Service Dealer Program
Receive RFP/PS
Requests
Healthcare Providers
See all
HCP Tools
Jobs/Training
Find/Fill
A Job
Parts Hunter +EasyPay
Get Parts
Quotes
Recently Certified
View Recently
Certified Users
Recently Rated
View Recently
Certified Users
Rental Central
Rent Equipment
For Less
Sell Equipment/Parts
Get The
Most Money
Service Technicians Forum
Find Help
And Advice
Simple RFP
Get Equipment
Quotes
Virtual Trade Show
Find Service
For Equipment
Access and use of this site is subject to the terms and conditions of our LEGAL NOTICE & PRIVACY NOTICE
Property of and Proprietary to DOTmed.com, Inc. Copyright ©2001-2019 DOTmed.com, Inc.
ALL RIGHTS RESERVED