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Singing River Health System purchased ZixEncrypt for email encryption and data loss prevention

Press releases may be edited for formatting or style | June 27, 2017 Cyber Security Health IT
PASCAGOULA, Miss. & DALLAS--(BUSINESS WIRE)--Zix Corporation (Zix), (NASDAQ: ZIXI), a leader in email security, announced that Singing River Health System has strengthened compliance and security by adding ZixEncryptSM. A community-owned, not-for-profit health system in Mississippi, Singing River Health System provides email encryption and data loss prevention to all employees, physicians and staff to securely exchange protected health information (PHI), enable efficient quality care and protect patient trust.

“Over the years, we’ve evaluated many email encryption solutions, and Zix is by far the easiest to use. Its policy filters and automation make employee communication seamless. It allows our staff to focus on patient care and their work, instead of hurdles to send encrypted messages,” said Kory Hudson, Director of Information Systems for Singing River Health System. “The long list of customers in the Zix network also allows us to actively secure all emails with those organizations and without any effort from our team.”

ZixEncrypt includes policy-based email encryption, formerly known as ZixGateway®, and email data loss prevention, formerly known as ZixQuarantine®. With automatic scanning of email, Singing River Health System can protect PHI and other sensitive information, such as personal financial data or employee records, by encrypting emails that leave its network or quarantining them for review.
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“Encryption is critical to keeping patient data secure in email, but people make mistakes and send messages that shouldn’t be exchanged in the first place,” said Hudson. “Whether they include an identifier in the subject line, attach the wrong file or make another error, Zix gives us the tools to automatically monitor email, take the proper steps to secure data and enhance training to prevent mistakes in the future.”

If an email triggers the quarantine policy, a notification message alerts the employee, the user’s manager and/or IT administrators. In reviewing the message, policy violations are identified, and the violating content is highlighted for easy recognition. The email can be deleted, or it can be released with justification and then encrypted based on policies.

Encrypted emails are automatically decrypted and delivered transparently if recipients use Zix’s policy-based email encryption. Of the 1.5 million Zix encrypted messages delivered every business day, approximately 70 percent are delivered transparently, without the need for passwords or extra steps. If recipients do not use a Zix solution, encrypted messages are delivered in less than two steps through a mobile-friendly, secure Web portal.

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