From the April 2018 issue of HealthCare Business News magazine
Purchasing departments should include input from the cardiologist and/or radiologist, department director and technologist(s) when considering a hybrid OR system. Facilities also need to look closely at FDA recalls, taking the time to read and understand each recall. Obtain a written statement of the status and resolution actions taken by the vendor. Use recalls as leverage in your negotiations. Check out the ratings of the system. Make sure the vendor has the proper contact point for further recalls. And always negotiate uptime guarantees.
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Every system purchase should be accompanied by a point-of-sale service contract. The best time to purchase service is at the time of the capital expenditure. Historically, purchasing service when the warranty has already expired is significantly more costly. The vendors in this market offer education, software upgrades and support. Make sure that the service support level and time period covered are in line with your facility’s departmental needs.
When making large capital purchasing decisions be sure to research every aspect of the vendor and the system, whether you are looking to use the system for cardiology or for mixed lab purposes.
About the authors: Jamie J. Dildy, BS, R.T. (R), is a clinical analyst, and Rod Faulkner, BS, is an analyst at MD Buyline.
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