For some projects, a soft rollout is a good option to get all of the kinks worked out, understand potential training issues with employees and ensure implementation runs smoothly on the larger scale. Additionally, a successful rollout can actually build excitement and anticipation for the implementation. For example, if the software is installed at one facility and the team is seeing immediate benefits after implementation, it can help build momentum for the additional rollouts.

#4: Educate on benefits prior to implementation
As we’ve mentioned, most resistance is due to a lack of understanding on the advantages of the new technology or the workforce being unaware of the reasoning behind the technological transition. So why wait for after implementation to inform employees about the benefits of the process?
By letting your workforce know the benefits upfront, they may be more excited to participate early on in the process. This will allow you to avoid any hesitation or resistance that may arise and start implementation off on the right foot. If the team can understand how the software will positively impact them personally, they will be more open and willing to learn. The sooner the employees see the benefit for them in new technology, the more seamless implementation will be, so don’t wait to let your team know just how great your new technology will be for everyone involved.

#5: Find an implementation team that you can trust
Perhaps one of the most critical choices a company can make when adopting new software is selecting a vendor or implementation partner they can trust. The partner’s job is to provide a smooth transition and help relieve any stress that comes with the installation, training and adoption. The sign of a good partner is one who is willing to do everything in their power to go above and beyond ensuring implementation runs flawlessly. Select someone who you are confident will go the extra mile to make the process as easy and quick as possible.

Starting the process to adopt a new piece of software or technology component can seem daunting, but it doesn’t have to be. Ensuring you’re equipped with the right tools and a clear plan for adoption can help put both you and your team in the right mindset for a successful implementation. Generating excitement amongst employees and properly educating them will not only allow for a smooth transition, but will help your company transform into a technology leader.

About the author: Aimee Swope is the customer success manager at Apacheta Corporation. In this role, she assists HME/DME companies with understanding the changes in the industry and implementing mobile logistic solutions into their workflow management. Aimee has a background in working for HME/DME providers, which gives her a unique perspective when building relationships with Apacheta’s customers. For more information, please visit www.apacheta.com.

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