West Cancer Center & Research Institute enhances patient experience with new technology
Current Location:
> This Story

Forward Printable StoryPrint Comment




Health IT Homepage

Margaret West Comprehensive Breast Center selects Ikonopedia for structured breast reporting and risk assessment

Healthcare IT solutions provider, Comport explains the benefits of cloud object storage for healthcare

Holon Solutions awarded second U.S. patent this year targeted at solving healthcare interoperability

DrChrono and OutcomeMD announce partnership making it easier to track and analyze patient outcome data and confounding factors

Study of top U.S. health systems finds patient billing and revenue cycle management improvement, but multiple challenges ahead

The SyMRI NEURO software from SyntheticMR AB now available on syngo.via open apps from Siemens Healthineers in U.S.

NetDirector cloud-based PDF to DICOM conversion is live with American Health Imaging and continues to expand

CynergisTek sees increased demand for medical device security services in first year of deployment

Kent Diagnostic Radiology contracts with Healthcare Administrative Partners for comprehensive revenue cycle services

DrFirst integrates mobile device access to enable fast, seamless single sign-on to Backline

West Cancer Center & Research Institute enhances patient experience with new technology

Press releases may be edited for formatting or style
MEMPHIS, Tenn., July 15, 2019 /PRNewswire/ -- West Cancer Center & Research Institute has recently announced the completion of a new patient engagement program across its 13 regional locations. This platform from West's new national partner, PatientPoint, will offer an interactive way to share patient information through 3D diagrams, videos on diagnoses or procedures, and programs available at West with the ability to instantly send the information via email or text.

This new educational software is unique in the Mid-South area, especially for oncology patients. West is the only cancer center in the region offering this next level program to help patients better understand their diagnosis, treatment options and expectations during their cancer journey. Features of this new PatientPoint program include interactive touch screens in every exam room, customized to include expert-reviewed information on the patient's disease-state, learning tools to better understand a diagnosis, and information about supportive resources available at West. The program also includes the installation of waiting room screens that rotate educational materials on diagnoses, procedures and supportive resources.

Story Continues Below Advertisement


Special-Pricing Available on Medical Displays, Patient Monitors, Recorders, Printers, Media, Ultrasound Machines, and Cameras.This includes Top Brands such as SONY, BARCO, NDS, NEC, LG, EDAN, EIZO, ELO, FSN, PANASONIC, MITSUBISHI, OLYMPUS, & WIDE.

Co-founder and Chairman, Kurt Tauer, MD, FACP states "At West, we walk hand-in-hand with our patients and their families to help them manage this very scary journey. To do that well, we have to continue to be innovative and utilize new technology to better communicate and educate our patients, and this PatientPoint platform allows us to do just that." Tauer continues, "We can now pull up 3D videos and diagrams while patients and their loved ones are in the room to better explain where a tumor is or how a procedure is done. It is our obligation and responsibility to provide the most advanced care to our patients, but we also understand that knowledge is power during this time of uncertainty, and we want to be that resource."

PatientPoint programs have been proven to increase patient satisfaction and drive quality care outcomes. The screens are aimed specifically for the use of the patient. While in an exam or waiting room, patients and their families can view a video introduction of their provider, explore 3D anatomical models of the body, sign up for support groups, inquire about programs such as financial aid, chaplain services, nutrition counseling and so much more!

"At PatientPoint we have one simple goal: make every doctor-patient engagement better," said PatientPoint Chief Provider Officer and President, Chris Martini. "We're thrilled to partner with West Cancer Center & Research Institute to provide trusted, award-winning content that their providers can leverage to communicate, educate and engage patients and caregivers in the moments that matter most."
  Pages: 1 - 2 >>

Health IT Homepage

You Must Be Logged In To Post A Comment