AutoPrep (coming soon): Intelligent pre-charting that equips clinicians with relevant context and suggestions for the visit agenda, along with predictive 'suspecting' to unveil potential conditions for screening.
Working in concert as part of a collective ecosystem, these applications are helping health systems reduce documentation time by an average of 78%, improve coding integrity, and achieve at least a 5X return on investment.
"To truly move the needle on quality, cost, and access, we needed a comprehensive platform that covered every single clinical specialty at each touchpoint. From the very first appointment a patient has with one of our clinicians, all the way to the back office operations of how we code and bill. Our team rigorously evaluated and pressure-tested the major solutions on the market. Ambience was the clear choice," said Dr. Priti Patel, Chief Medical Information Officer at John Muir Health.

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What Sets Ambience Healthcare Apart
One of the major challenges for technology in healthcare is that it needs to work well enough to drive widespread end-user adoption, demonstrate measurable time savings, and create a clear financial return on investment.
One complication is the scope of medicine that health systems need to support, which may cover dozens of specialties and subspecialties. Each department has different care models, workflows, and reimbursement frameworks. This poses a serious hurdle for "one-size-fits-all" approaches, which fly blind to these differences. What differentiates Ambience Healthcare is how meticulously it's been designed for each individual clinical specialty.
For example, in the emergency department, Ambience's products support non-linear, fast-paced documentation flows, including suspecting, critical care documentation, and consults with paramedics and/or other specialists. Other key technical product features include the ability to:
Manage simultaneous speakers, multiple languages, and translators
Operate robustly through intermittent wifi
Interleave between concurrent visits
Extract structured data from conversations
By customizing the Ambience AI operating system for each clinical specialty, healthcare systems have seen rapid adoption among clinicians.
"It feels like I have the world's best medical scribe for Urology, the world's best CDI expert for Urology, and the world's best patient experience specialist for Urology at my side for every single visit," said Richard Long, MD a Urologist at John Muir Health.