Ambience's platform approach also enables healthcare organizations to break down silos and achieve significant improvements to overall system efficiency. For example, clinical documentation and coding & billing are inextricably linked, yet traditionally these processes are approached separately. This means that internal revenue cycle teams must work off of an incomplete picture of what happened during the visit, often leading to chronic challenges with compliance and financial performance. Ambience's operating system addresses this structural limitation by leveraging a single shared brain with context across the entire process life cycle, making it easier for healthcare organizations to turn best practice into standard practice.

"Having better CDI at the point of care has resulted in better performance and compliance for our organization. This is increasing confidence in coding among our clinicians, and having access to each audit trail makes it easier for our internal auditing and monitoring team to review. Our team's feedback goes back into the system so that we can scale improvements across all of our clinicians. Ambience is the only solution on the market to combine scribing with comprehensive CDI support across the entire payer mix, from fee-for-service all the way through full risk value-based care," said Will Sampson, PhD, Co-Founder and Chief Learning Officer at Eventus WholeHealth


Ambience's vision is to leverage the same principles to build an entire ecosystem of applications within its operating system. By leveraging a single shared brain, Ambience's operating system can similarly address the structural inefficiencies of other vital organizational initiatives, such as prior authorization, utilization management, and clinical trial matching. With this most recent round of funding, Ambience Healthcare will focus on accelerating product roadmap, building out dedicated teams for its health system partners, and continuing to push the frontier of the most capable AI foundation models for medicine.

Within the raise, Ambience Healthcare also has set aside open allocation for potential strategic partners. This includes Memorial Hermann, which decided to invest in Ambience after seeing the platform's impact across the entire spectrum of care, including its ambulatory, emergency department, and hospital inpatient settings.

"As the partner of a physician, I've witnessed firsthand my wife burn out from the day-to-day practice of medicine. She had to spend countless hours through nights and weekends on documentation, manual data entry, and other administrative tasks. The market has been screaming for a solution like Ambience, but even with the recent advances in generative AI, this has been an exceedingly challenging problem. Getting the medicine right is hard. Getting the user experience right is hard. Navigating the complicated web of healthcare operations and driving ROI is hard. Ambience's users and customers–clinicians and healthcare leaders–rave about Ambience, and we couldn't be more excited to be part of the company's journey," said Mamoon Hamid, Partner, Kleiner Perkins.

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