Visionary leaders are developing relationships with ecosystem suppliers, using automation to verify ecosystem risks, and driving meaningful reductions in total operational costs.
Top healthcare systems are embracing their ecosystem
Sector leaders are embracing their ecosystem and modernizing the way the industry thinks about its suppliers, technology, labor and due diligence:
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1. Prioritizing trust
The old way: Adversarial acquisition relationships, with little or no follow-up after acquisition. Human labor doing due diligence research, risk modeling, and trying to predict ecosystem failure, which is operationally expensive.
The new way: Transfer due diligence and risk assessment to automation, and re-use the labor to embrace and strengthen relationships with the ecosystem. When verification shows gaps, give them a chance to do better, and show them you’ll be a part of their journey.
2. Automating supplier vetting
The old way: Human-powered due diligence on the critical suppliers.
The new way: Automated due diligence on all suppliers, transparently. Leveraging data to your suppliers better than they know themselves.
3. Verifying digital products with automation
The old way: Point-in-time IT risk questionnaires, adversarial relationships.
The new way: Automated software analysis + ongoing monitoring with care-focused risk tolerances.
4. Building product-level n-tier supply chain resilience
The old way: Asking suppliers whether they are managing their n-tier third-party supply chain risks, and getting mad when their third-party risks result in harm to your care delivery.
The new way: Automate n-tier supply chain risk assessment and transparently share the results with your suppliers.
5. Embracing ecosystem partners
The old way: Adversarial acquisition relationships, with little or no follow-up after acquisition. Human labor doing due diligence research, risk modeling, and trying to predict ecosystem failure, which is operationally expensive.
The new way: Start from a position of trust. Trust the intentions of suppliers and their products. Assume good intent. Transfer the labor of due diligence and risk assessment to automation, and re-use the labor to embrace and strengthen relationships with the ecosystem. When verification shows gaps, give them a chance to do better, and show them you’ll be a part of their journey.
